# Venera Milosevska

Venera Milosevska is a remote worker on Himalayas, Senior Program and Project Manager at FEVO, based in North Macedonia.

Source: https://himalayas.app/@veneramilosevska

```text
Senior Program & Project Manager at FEVO who delivered 400+ feature projects and coordinates 40+ cross-functional initiatives.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | North Macedonia |
| Authorized to work in | North Macedonia |
| Salary expectations | 50k+ USD |
| Job categories | Program And Project Manager, Project Manager |
| Skills | Program Management, Project Management, Enterprise SaaS, Initiative Management, Roadmapping, Release Management, Agile, SAFe, Stakeholder Management, Risk Management, Client Management, AI Products, Ecommerce, Payments, Operational Resilience |

## About

```text
At FEVO, I delivered 400+ feature projects and manage more than 40 cross-functional initiatives annually across AI products, e-commerce, payments, and infrastructure. I coordinate engineering, QA, and DevOps teams of 20+ people to drive concurrent delivery.

I led an operational resilience and observability transformation that reduced MTTD by approximately 10× and helped avert a production database outage with zero downtime. I also managed a QA automation program that reached 70% test coverage across critical services, and led a six-person design team through a company rebrand and design system creation.
```

## Experience

### Senior Program and Project Manager (current)

[FEVO](https://himalayas.app/companies/fevo). Jan 2020 - Present

```text
Delivered 400+ feature projects and managed 40+ major cross-functional initiatives annually across AI products, E-commerce, payments, and infrastructure. Led cross-functional teams of 20+ people and drove operational resilience, QA automation, and design operations.
```

Skills: AI, Ecommerce, Payments, Infrastructure, Jira, Confluence, Datadog, SLOs, Alerting, Observability, QA-Automation, Design-Systems, Roadmapping, Release-Management, Agile, SAFe, Stakeholder-Management, Risk-Management, PPM, Monday.Com, Miro, GitHub, JSON, SQL, HTML, Salesforce, SharePoint, Office-365

### Brand Ambassador

Philip Morris MPG. Apr 2020 - Aug 2020

```text
Represented the brand across field activations, retail locations, and events, engaging directly with customers to drive awareness and sales. Met customer acquisition targets and delivered performance reports to management.
```

Skills: Customer-Engagement, Sales, Field-Marketing, Reporting

### Law Intern

Law Office Dimitrijevic. Nov 2019 - Mar 2020

```text
Managed daily legal operations including case material collection and delivery, maintained trial schedules, and submitted case documentation. Developed foundational knowledge of Macedonian legal processes and court procedures.
```

Skills: Legal-Research, Case-Management, Documentation, Court-Procedures

### Front Desk Manager

[Holland America Line](https://himalayas.app/companies/holland-america-group). May 2019 - Oct 2019

```text
Delivered front-of-house guest experience, serving as primary contact for guest inquiries and tour coordination. Managed reception area and coordinated daily activities across teams and guests.
```

Skills: Customer-Service, Front-Desk-Operations, Coordination, Policy-Enforcement

### Shift Manager

[Safeway](https://himalayas.app/companies/safeway). Jun 2019 - Sep 2019

```text
Supervised day-to-day shift operations, ensuring smooth execution of store activities and prompt issue resolution. Managed inventory and delivered customer service in a fast-paced retail environment.
```

Skills: Shift-Management, Inventory-Management, Customer-Service, Retail-Operations

## Education

### Ss. Cyril and Methodius University in Skopje

Master of IT Management, IT Management. 2023 - Present

```text
Pursuing a Master of IT Management at the Faculty of Computer Science and Engineering, expected completion in 2026.
```

### Ss. Cyril and Methodius University in Skopje

Bachelor of Law Studies, Law. 2017 - 2021

```text
Completed Bachelor of Law Studies at Iustinianus Primus Law Faculty.
```

## Tech stack

- GitHub
- Salesforce
- Jira
- JSON
- Datadog
- Confluence
- monday.com
- Miro
- SQL
- SAFe
- Atlassian

To contact Venera, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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