# Vania Sousa

Vania Sousa is a remote worker on Himalayas, Analyst and Interpreter at Utah National Guard, based in United States.

Source: https://himalayas.app/@vaniasousa

```text
Results-oriented analyst skilled in managing large volumes of information.
```

| Detail | Value |
| --- | --- |
| Availability | Open to opportunities |
| Location | United States |
| Authorized to work in | United States |
| Job categories | Analyst, Data Analyst, Human Resources Specialist, Executive Assistant, Consulting Analyst, Research Analyst, Investment Analyst, Market Analyst, Senior Analyst, Financial Analyst, Customer Service |
| Skills | Open Source, Data Entry, Account Reconciliation, Compliance Analysis, Bookkeeping, Xero, Quickbooks, Excel, PowerPoint, Word |

## What I'm looking for

```text
I am looking for a role that values collaboration and offers opportunities for growth.
```

## About

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I am a results-oriented analyst with a proven ability to manage and break down large volumes of information effectively. My proactive approach allows me to identify and address workflow issues before they escalate, ensuring smooth operations and successful outcomes. I excel at establishing rapport with both customers and colleagues, consistently exceeding expectations through my reliability and strong time management skills.

Currently, I serve as an Analyst and Interpreter for the Utah National Guard, where I provide language, analytic, and technical support for the Counterdrug Mission Command. My responsibilities include transcribing and translating court-ready documentation from Spanish to English, working collaboratively in a joint environment with Army, Air Force, civilian, and contractor personnel. My previous experience as a Human Resource Specialist and Executive Assistant has further honed my skills in customer service, compliance analysis, and data management.

With a strong educational background in Spanish Language and Literature, I am also fluent in Spanish, which enhances my ability to communicate effectively in diverse settings. I am passionate about leveraging my skills to contribute to impactful projects and drive success in my future endeavors.
```

## Experience

### Analyst and Interpreter (current)

Utah National Guard. Dec 2022 - Present

```text
Provided language, analytic, and technical support for the Utah National Guard Counterdrug Mission Command. Responsible for transcribing and translating court-ready documentation from Spanish to English in support of Law Enforcement Activity (LEA).
```

Skills: Data-Entry, Compliance-Analysis, Documentation, Reporting, Intelligence-Oversight

### Human Resource Specialist (current)

Utah National Guard. May 2020 - Present

```text
Served as Site Security Manager for DEERS/RAPIDS locations and as a scan operator, indexer, and authorized official for IPERMS. Responded to customer inquiries through chat, email, phone, and in person, and briefed soldiers regarding responsibilities, benefits, and schedules.
```

Skills: Human-Resources, Security-Management, Customer-Service, Documentation, Reporting, DEERS-RAPIDS, IPERMS

### Executive Assistant

Escrow Tech Inc. Nov 2018 - Present

```text
Assisted in accounting functions, including reconciling bank accounts in both QuickBooks and Xero. Organized and secured intellectual property for storage, and assisted the CFO with daily tasks and meetings.
```

Skills: Accounting, Bank-Reconciliation, Quickbooks, Xero, Intellectual-Property, Executive-Support, Meeting-Coordination

### Dispatch Rep and Customer Service

Honk Technologies. Aug 2018 - Present

```text
Managed roadside assistance dispatching, including calling customers to follow up on their requests. Re-dispatched services when necessary to ensure timely assistance.
```

Skills: Dispatching, Customer-Service, Roadside-Assistance, Problem-Solving, Communication-Skills

### Customer Service Representative

Astwood Insurance. Feb 2018 - Present

```text
Answered inquiries about insurance products through phone, email, or text in English and Spanish. Filed documents to establish customer businesses at state and federal levels, and performed data entry and document preparation for tax filing.
```

Skills: Customer-Service, Data-Entry, Tax-Filings, English, Spanish, Documentation-Preparation

### Customer Service Representative

Check Advance USA. Jun 2017 - Present

```text
Reviewed applications for credit approval while adhering to company compliance standards. Followed up on loans throughout the day and answered customer calls regarding their questions.
```

Skills: Compliance, Loan-Management, Customer-Service, Application-Review, Data-Entry

### Loan Processor

Check City. Mar 2013 - Present

```text
Reviewed applications for credit approval while adhering to company compliance. Called customers to request documents for verification and answered incoming calls, and reviewed underwriting reports to determine credit eligibility.
```

Skills: Loan-Processing, Compliance, Documentation-Verification, Underwriting

## Education

### Utah Valley University

Bachelor of Arts, Spanish Language And Literature

```text
Currently pursuing a Bachelor of Arts in Spanish Language and Literature. This program focuses on developing advanced proficiency in the Spanish language and a deep understanding of Hispanic cultures and literary traditions.
```

## Tech stack

- Xero
- Gmail

To contact Vania, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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