# Vandana Grover

Vandana Grover is a remote worker on Himalayas, Primary Teacher at Presidium School, based in India.

Source: https://himalayas.app/@vandanagrover

```text
Primary Teacher at Presidium School who planned classroom activities, prepared student worksheets, and organized school events.
```

| Detail | Value |
| --- | --- |
| Availability | Open to opportunities |
| Location | India |
| Authorized to work in | India |
| Salary expectations | 70k+ INR |
| Job categories | Primary School Teacher, Customer Support Specialist, Coding Specialist |
| Skills | Classroom Management, Lesson Planning, Student Assessment, Worksheet Preparation, Parent Teacher Conferences, Curricular Activities, Co Curricular Activities, Document Encoding, Logical Composition, Data Accuracy, Quality Checking, Customer Service, Email Support, Phone Support, Escalation Handling |

## What I'm looking for

```text
I'm seeking a challenging opportunity in a dynamic, professional environment that supports skill development and lets me contribute to organizational goals.
```

## About

```text
At Presidium School, I planned curricular and co-curricular activities for students, prepared weekly and monthly planners, and created worksheets for class and home assignments.

I also prepared student report cards and observation information, participated in staff training, and organized parent-teacher meetings and school events. Earlier, I handled customer queries at Macmillan Publishing Services and coded documents at IDS Infotech Limited.
```

## Experience

### Primary Teacher

Presidium School. Apr 2012 - Feb 2025

```text
Planned and organized individual and group activities, prepared weekly and monthly planners, and created worksheets for students. Provided grades, prepared report cards, and organized parent-teacher meetings and events.
```

Skills: Classroom-Management, Lesson-Planning, Student-Assessment, Event-Organization, Communication-Skills

### Senior Customer Care Executive

Macmillan Publishing Services. Aug 2007 - Oct 2011

```text
Handled customer queries via email, generated allocation reports, and managed escalations. Performed quality checks and maintained monthly productivity reports.
```

Skills: Customer-Support, Email-Handling, Escalation-Management, Quality-Assurance, Reporting

### Customer Care Executive

Citibank, N.A.. Aug 2005 - Feb 2006

```text
Handled customer queries over phone regarding credit cards and personal loans, ensuring satisfaction through end-to-end resolution. Maintained monthly reports of customer satisfaction surveys and generated leads for personal loans.
```

Skills: Customer-Support, Phone-Support, Credit-Cards, Personal-Loans, Lead-Generation, Reporting

### Customer Care Executive

[Wipro Spectramind](https://himalayas.app/companies/wipro-limited). Aug 2004 - Apr 2005

```text
Handled customer queries over phone related to the process and ensured customer satisfaction.
```

Skills: Customer-Support, Phone-Support, Customer-Satisfaction

### Document Coding and Logical Compositioning Specialist

IDS Infotech Limited. Aug 2003 - Jul 2004

```text
Reviewed and analyzed documents to extract relevant data, applied appropriate codes, and ensured data accuracy. Conducted quality checks and entered coded data into electronic document management systems.
```

Skills: Document-Encoding, Data-Extraction, Quality-Assurance, EDMS, Attention-To-Detail

## Education

### Jammu University

B.Ed, Science, Maths. 2011 - 2012. Grade: 63%

```text
Pursued a Bachelor of Education with a focus on Science and Maths, achieving 63%.
```

### Delhi University

B.Com (P), All compulsory. 1999 - 2002. Grade: 50%

```text
Completed a Bachelor of Commerce with all compulsory subjects, achieving 50%.
```

### DOEACC

O Level, Information Technology. 1999 - 2000. Grade: B

```text
Studied Information Technology and obtained a 'O' Level certification with a 'B' grade.
```

### CBSE

10th, All compulsory. 1996 - 1997. Grade: 76%

```text
Completed 10th standard with all compulsory subjects, achieving 76%.
```

### Regional Computer Centre

Diploma, E-Commerce. Grade: A

```text
Completed a Diploma in E-Commerce, studying languages like C, C++, Javascript, and Java, and obtained an 'A' grade.
```

### CBSE

10+2, Commerce (Math). 1998 - 1999. Grade: 73%

```text
Completed 10+2 with Commerce (Math), achieving 73%.
```

## Tech stack

- JavaScript
- Java
- C++
- C

To contact Vandana, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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