# Valeriia Lisova

Valeriia Lisova is a remote worker on Himalayas, Account Manager/Client Success at Hogan Assessment Systems, based in Turkey.

Source: https://himalayas.app/@valeriialisova

```text
Account Manager at Hogan Assessment Systems, improving client retention by 20% and project profitability by 25%.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | Turkey |
| Authorized to work in | Turkey |
| Salary expectations | 94k+ USD |
| Job categories | Business Development, Business Development Manager, Customer Success Manager, Project Manager |
| Skills | Business Development, Account Management, Customer Success, Customer Retention, Strategic Account Management, Customer Relationship Management, B2B Sales, Solution Selling, Revenue Growth, Upselling, Account Development, Contract Negotiation, Project Management, Stakeholder Management, Client Onboarding |
| LinkedIn | https://linkedin.com/in/valeriia-lisova |

## About

```text
At Hogan Assessment Systems, I manage international client and partner relationships, identify opportunities to grow accounts, and contribute to an 11% increase in average order value. I’ve also contributed to a 20% improvement in client retention while maintaining 95% customer satisfaction.

I lead cross-functional client projects with Sales, Legal, Finance, and Operations, helping increase project profitability by 25%. I also oversee contract negotiations and renewals and deliver onboarding, product training, and webinars for international clients.

Previously, at Nassau National Cable, I developed client engagement and retention strategies that increased customer retention by 30% and average order value by 20%. At Nestlé, I managed global projects and supported strategic sourcing through supplier negotiations, tenders, and e-auctions using SAP Ariba.
```

## Experience

### Account Manager/Client Success (current)

Hogan Assessment Systems. Jul 2022 - Present

```text
Manage international client and partner relationships, driving account growth and client retention. Led cross-functional projects and contract negotiations, improving project profitability by 25% and reducing support requests by 20%.
```

Skills: Salesforce, HubSpot, SAP, SAP-Ariba, Power-BI, Microsoft-365, CRM, HappyFox, AI, Data-Analysis, Sales-Operations, Digital-Marketing, Procurement, Supplier-Management, Recruitment, Coaching, Training, Customer-Support-Operations

### Account Manager

Nassau National Cable. Jan 2019 - Jun 2022

```text
Developed client engagement and retention strategies, increasing retention by 30% and average order value by 20%. Led digital marketing initiatives that boosted online engagement by 40% and customer acquisition by 25%.
```

Skills: Client-Engagement, Retention-Strategy, Account-Management, Digital-Marketing, Performance-Analysis, Cross-Functional-Collaboration, Strategic-Planning, Network-Solutions

### Project Manager / Procurement

[Nestlé](https://himalayas.app/companies/nestle-foods). Mar 2018 - Jun 2021

```text
Managed global projects and coordinated cross-functional teams. Led supplier negotiations and e-auctions using SAP Ariba, and delivered business insights through SAP and Power BI reporting.
```

Skills: Project-Management, Procurement, Supplier-Negotiation, SAP-Ariba, SAP, Power-BI, Strategic-Sourcing, Stakeholder-Coordination, Compliance, Training

### IT Recruiter

Vitaver. Mar 2015 - Mar 2018

```text
Conducted candidate research and assessment using online sourcing tools to identify qualified IT talent. Coordinated interview processes and maintained communication with candidates and stakeholders.
```

Skills: IT-Recruitment, Candidate-Sourcing, Talent-Acquisition, Interview-Coordination, Stakeholder-Communication

## Education

### Hogan Assessment Systems

Project Management, Project Management

```text
Completed Project Management certification from Hogan Assessment Systems.
```

## Tech stack

- Salesforce
- HubSpot
- SAP
- Power BI
- Microsoft 365
- SAP Ariba

To contact Valeriia, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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