# Usha Hamal

Usha Hamal is a remote worker on Himalayas, Advice & Student Support Manager at Southbank University, based in United Kingdom.

Source: https://himalayas.app/@ushahamal

```text
Advice & Student Support Manager at SOUTHBANK UNIVERSITY, supporting over 350 students annually to remain in education.
```

| Detail | Value |
| --- | --- |
| Availability | Open to opportunities |
| Location | United Kingdom |
| Authorized to work in | United Kingdom |
| Salary expectations | 20k+ GBP |
| Job categories | Student Services Manager, Life Coach, Student Advisor, Achievement Coach, Front Of House Manager |
| Skills | Student Advising, Student Support, People Management, team training, Policy Improvement, Student Retention, Student Well being, Case Analysis, Wellness Workshops, Life Coaching, Positive Psychology Coaching, Coaching Psychology, Solution Focused Coaching, Career Coaching, Leadership Coaching |
| Website | https://ushahamalcoaching.com |

## About

```text
At SOUTHBANK UNIVERSITY, I lead a team of six delivering advice and student support. I’ve supported over 350 students annually to remain in education and reached KPIs of over 80% student satisfaction and retention.

Through my self-employed coaching, I work with individuals in one-to-one and group sessions to address limiting self-beliefs and build resilience. Earlier, at MIDDLESEX UNIVERSITY, I coordinated student advice and ran wellbeing workshops to help improve the service.
```

## Experience

### Advice & Student Support Manager (current)

Southbank University. Aug 2023 - Present

```text
Led a team of 6 to deliver advice services, supported over 350 students annually, and reached KPIs of over 80% student satisfaction and retention. Improved policies for equality and fairness, and contributed to staff engagement and satisfaction.
```

Skills: Leadership, Team-Management, Training, KPI-Setting, Policy-Development, Student-Support, Project-Management, People-Management

### Self Compassion & Motivation Life Coach (current)

Self Employed. Feb 2021 - Present

```text
Provided one-to-one and group coaching sessions to alter limiting self-beliefs and guide individuals to be resilient. Supported individuals to find strengths and seek powerful solutions.
```

Skills: Life-Coaching, Self-Compassion, Motivation, Resilience-Building, Group-Coaching, Positive-Psychology

### Student Adviser

Middlesex University. Oct 2022 - Jul 2023

```text
Coordinated one-to-one advice to students on academic issues and general support. Created and ran wellbeing workshops, analyzed casework, and improved service delivery.
```

Skills: Student-Advising, Wellness-Workshops, Case-Analysis, Service-Improvement, Communication-Skills

### Achievement Coach

Groundwork London. Dec 2020 - Jun 2021

```text
Supported 30 young people with mental health and emotional difficulties through individualized sessions, coaching, mentoring, and positive psychology interventions. Worked closely with therapists, teachers, and caregivers.
```

Skills: Coaching, Mentorship, Positive-Psychology, Mental-Health-Support, Individualized-Instruction

### Assessment Marker

University of East London. May 2021 - May 2021

```text
Graded essays and coaching videos for a Masters in Applied Positive Psychology and Coaching Psychology.
```

Skills: Assessments, Grading, Coaching-Psychology, Positive-Psychology

### Front of House Manager/ Administrator

Bannatyne Health Club. Jun 2017 - Jun 2020

```text
Ran performance analysis for membership sales, stock purchases, and direct debits, presenting data to company heads. Managed front-of-house staff and oversaw their work.
```

Skills: Performance-Analysis, Data-Collation, Staff-Management, Front-of-house-operations, Sales-Analysis

## Education

### University of East London

MSc, Applied Positive Psychology and Coaching Psychology

```text
MSc in Applied Positive Psychology and Coaching Psychology, one of the only courses of its kind in the world that fully integrates positive psychology and coaching psychology to create an innovative training program for those promoting wellbeing. Masters thesis was on the study of Self-compassion on self-critical individuals.
```

### Richmond the American International University in London

B.A., Psychology and Combined Studies

```text
B.A. in Psychology and Combined Studies. Courses included Clinical Psychology, Psychopathology, Theories of Personalities, Cognitive Neuroscience, Statistics, Research Methods, Childhood Psychology, Biology, Creative Writing, Philosophy, World Religions, Quantitative & Qualitative Methods.
```

## Tech stack

- Microsoft Excel

To contact Usha, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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