# رحال امجد User

رحال امجد User is a remote worker on Himalayas, Freelance Customer Support & Store Manager at Remote, based in Yemen.

Source: https://himalayas.app/@user772

```text
Customer Support Specialist for Gulf e-commerce stores, managing 5+ Saudi client stores and adding 500+ products on Salla and Zid.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | Yemen |
| Authorized to work in | Yemen |
| Salary expectations | 40k+ USD |
| Job categories | Customer Support Specialist, E Commerce Store Manager |
| Skills | Customer Support, E Commerce Store Management, Sales Closing, Customer Retention, Order Follow up, Complaint Handling, Returns Processing, Cash On Delivery, WhatsApp, Instagram, TikTok, Salla, Zid, Shopify, Product Listing |

## What I'm looking for

```text
I’m seeking a long-term remote position with a Saudi or UAE company. I’m available to work by phone for 10 hours a day, six days a week, and can start immediately.
```

## About

```text
I manage 5+ online stores for Saudi clients, responding to more than 100 daily inquiries and adding 500+ products on Salla and Zid.

Through freelance customer support, I handle WhatsApp inquiries, returns, and cash-on-delivery orders, and have helped increase customer satisfaction.

On Khamsat and Mostaql, I provided daily WhatsApp support for Gulf stores and received an average 5/5 rating from Saudi clients.

I’m seeking a long-term remote position with a Saudi or UAE company. I’m available to work by phone for 10 hours a day and can start immediately.
```

## Experience

### Freelance Customer Support & Store Manager (current)

Remote. Jan 2023 - Present

```text
Managed 5+ online stores for Saudi clients, responding to 100+ daily inquiries and handling returns and COD orders. Added 500+ products on Salla and Zid platforms.
```

Skills: Customer-Support, WhatsApp, Instagram, TikTok, Salla, Zid, Shopify, Order-Follow-up, Complaint-Handling, Sales-Closing, Customer-Retention

### E-commerce Support

Khamsat & Mostaql

```text
Provided daily WhatsApp support for Gulf stores, maintaining a 5/5 average rating from Saudi clients.
```

Skills: Customer-Support, WhatsApp, Ecommerce

## Education

### High School

High School Diploma, General Studies

```text
Completed high school education in Aden, Yemen.
```

## Tech stack

- Shopify
- WhatsApp
- Instagram
- TikTok

To contact رحال امجد, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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