# Unwana Okoh

Unwana Okoh is a remote worker on Himalayas, Customer Services Representative at AB GEE Global Nigeria Limited, based in Nigeria.

Source: https://himalayas.app/@unwanaokoh

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Customer Services Representative and Virtual Assistant delivering accurate administrative support, customer satisfaction, and efficient coordination.
```

| Detail | Value |
| --- | --- |
| Availability | Open to opportunities |
| Location | Nigeria |
| Authorized to work in | Nigeria |
| Job categories | Customer Service Representative, Virtual Assistant, Administrative Support, Customer Service, Data Entry, Customer Representative, Customer Experience Representative, Client Services Representative, Customer Service Advisor, Service Support Representative |
| Skills | Administrative Support, Data Entry, Email Management, Calendar Management, Appointment Scheduling, Travel Arrangements, Incoming Call Management, Customer Service Skills, Social Media Management, Engaging With Followers, Bookkeeping, Invoice Management, Expense Management, Market Research, Database Management, Content Management, Microsoft Word, Excel, Google Docs, Google Sheets, Gmail, Internet Research, Analytical Thinking, Problem Solving, Active Listening, Communication Skills, Organizational Skills |

## What I'm looking for

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I’m looking for a fast-paced role where I can handle customer inquiries and administrative tasks end-to-end—email, calendars, data entry, and research—while supporting office coordination and growth through reliable, high-quality service.
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## About

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I’m a detail-oriented Customer Services Representative and Virtual Assistant with over 3 years of experience providing administrative support. I manage email and calendar workflows, perform data entry, and support daily business operations with a focus on accuracy and responsiveness.

I’ve handled incoming calls, answered customer inquiries, and ensured customer satisfaction through timely follow-up. I also schedule appointments, organize calendars, book travel arrangements, monitor social media platforms, and manage simple bookkeeping tasks like invoices, receipts, and expenses.

I’m proactive in research and coordination—conducting market research to support business growth, maintaining accurate contact lists and databases, and helping with graphic design and content management. With strong communication, organizational, and problem-solving skills, I deliver efficient, high-quality support in fast-paced environments.
```

## Experience

### Customer Services Representative (current)

AB GEE Global Nigeria Limited. Jul 2025 - Present

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Provide administrative support including data entry, email management, and document preparation. Handle inbound calls and customer inquiries, and manage appointment scheduling, contact lists, and social media posts.
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Skills: Administrative-Support, Data-Entry, Email-Management, Documentation-Preparation, Appointment-Scheduling, Calendar-Management, Inbound-Calls, Social-Media-Management, Expenses, Market-Research, Content-Management, Graphic-Design-Support, Microsoft-Word, Google-Docs, Google-Sheets, Internet-Research, Problem-Solving, Active-Listening

## Education

### Akwa Ibom State Polytechnic

Higher National Diploma (HND), Biochemistry. Grade: Upper Credit

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Completed a Higher National Diploma (HND) in Biochemistry, graduating with Upper Credit.
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### Akwa Ibom State Polytechnic

Ordinary National Diploma (OND), Science Laboratory Technology. Grade: Upper Credit

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Completed an Ordinary National Diploma (OND) in Science Laboratory Technology, graduating with Upper Credit.
```

## Tech stack

- Google Docs
- Google Sheets
- Microsoft Excel

To contact Unwana, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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