# Uchechukwu Ezeagwuna

Uchechukwu Ezeagwuna is a remote worker on Himalayas, Customer Support Head at SendUs Logistics Services Ltd, based in Nigeria.

Source: https://himalayas.app/@uchechukwuezeagwuna

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Customer support and administration professional driving service excellence and digital operations.
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| Detail | Value |
| --- | --- |
| Availability | Open to opportunities |
| Location | Nigeria |
| Authorized to work in | Nigeria |
| Job categories | Customer Support Specialist, Customer Support Specialist, Administrative Assistant, Operations Coordinator, Client Relations, Support Specialist, Senior Customer Support Specialist, Customer Support Expert, Customer Service Associate, Customer Service, Customer Success |
| Skills | Customer Service, Client Relations, Administration, Bookkeeping, Asana, Google Workspace, Microsoft Office, Intercom, HubSpot, Photoshop, Video Editing, Transcription, Communication Skills |

## What I'm looking for

```text
I seek a role where I can apply customer support and administrative expertise, leverage digital tools, and improve customer experience within a collaborative team.
```

## About

```text
I am a customer support and administration professional with experience delivering exemplary service and managing client relations across logistics and support platforms.

I have carried out administrative functions, liaison activities, bookkeeping, and applied digital tools and trends to ensure continued service delivery and project execution.

I am proficient with customer service platforms and productivity software, and I focus on clear communication, process improvement, and delivering measurable results for customers and teams.
```

## Experience

### Customer Support Head

SendUs Logistics Services Ltd. Jan 2018 - Jan 2025

```text
Led customer support and client relations, improving service delivery and applying digital tools and processes to sustain high customer satisfaction across projects.
```

Skills: Customer-Support, Client-Relations, Intercom, HubSpot, Asana, Google-Workspace, Microsoft-Office, Communication-Skills

## Education

### University of Benin

Bachelor of Business Administration, Business Administration. 2011 - 2015

```text
Completed undergraduate studies at the University of Benin from 2011 to 2015 focusing on business administration-related coursework and administrative skills.
```

## Tech stack

- Gmail
- HubSpot

To contact Uchechukwu, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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