# Tonna Ebere

Tonna Ebere is a remote worker on Himalayas, Higher Executive Officer at Higher Executive Officer, based in Nigeria.

Source: https://himalayas.app/@tonnaebere

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Dedicated customer support associate with strong problem-solving skills.
```

| Detail | Value |
| --- | --- |
| Availability | Open to opportunities |
| Location | Nigeria |
| Authorized to work in | Nigeria |
| Job categories | Customer Support Associate, Administrative Assistant, Operations Coordinator, Health And Safety Officer, Customer Service Associate, Customer Support Agent, Customer Support Specialist, Customer Service |
| Skills | Professional Written Communication, Document Review, Compliance, Problem Solving, Client Services, Relationship Management, Organizational Skills, Time Management, Tech Savvy, WhatsApp |

## What I'm looking for

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I am looking for a remote role that offers growth opportunities and a collaborative environment.
```

## About

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I am a dedicated Customer Support Associate with over three years of experience in customer service, administration, and operations. My professional journey has been marked by a successful track record of collaborating with senior professionals in large organizations. I pride myself on being a clear communicator and a detail-oriented team leader, skilled in conflict resolution and project oversight.

Throughout my career, I have demonstrated my ability to manage customer relationships effectively while ensuring compliance with safety protocols as a Safety Officer at Nnamdi Azikiwe University. My role involved conducting risk assessments and advising staff and students on safety measures. Additionally, I have experience as a Lecturer, where I provided individualized instruction and maintained an organized classroom environment, showcasing my strong organizational and time management skills.

I am now seeking a challenging position as a remote Customer Service and Support Associate, where I can leverage my skills in client service and relationship management to contribute to a dynamic team. I am growth-minded and eager to engage in market-focused planning and collaborative strategy development.
```

## Experience

### Higher Executive Officer

Higher Executive Officer. Jan 2020 - Present

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Managed records of incoming and outgoing mails, ensuring timely dispatch and response to student inquiries. Coordinated with HOD to ensure relevant documents were signed and processed efficiently.
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Skills: Administrative-Support, Document-Management, Report-Preparation

### Safety Officer

Nnamdi Azikiwe University. Jan 2020 - Present

```text
Conducted risk assessments, monitored work environments, and advised staff and students on safety protocols. Conducted annual inspections and evaluated compliance with university health and safety regulations.
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Skills: Risk-Assessment, Student-Safety-Protocols, Compliance, Workplace-Safety, Inspection-And-Evaluation

### Lecturer

Ogbe High Sch. Anaku. Jan 2019 - Present

```text
Provided individualized instruction, created educational content, and maintained a tidy classroom environment. Assessed and recorded student progress, providing grades and feedback.
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Skills: Instructing, Educational-Content-Creation, Classroom-Management, Assessments, Feedback

## Education

### Imo State Polytechnic

Higher National Diploma, Marketing

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Completed a Higher National Diploma in Marketing, gaining comprehensive knowledge in marketing principles and practices. Developed skills in market analysis, consumer behavior, and strategic marketing.
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### Imo State Polytechnic

Ordinary National Diploma, Marketing

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Obtained an Ordinary National Diploma from Imo State Polytechnic. Focused on foundational marketing concepts and business administration.
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### Jomal Comprehensive College

School Leaving Certificate, General Studies

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Completed secondary education and obtained the School Leaving Certificate (SSCE). Gained fundamental academic knowledge across various subjects.
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### 7 Avenue Primary School

First School Leaving Certificate, Primary Education

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Completed primary education and obtained the First School Leaving Certificate (FLSC). Acquired foundational literacy and numeracy skills.
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## Tech stack

- Gmail
- WhatsApp

To contact Tonna, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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