# Tirthankar Modak

Tirthankar Modak is a remote worker on Himalayas, Freelancer & Independent Business Owner at Self Employed, based in India.

Source: https://himalayas.app/@tirthankarmodak

```text
Business operations and risk investigations professional who handled 64 daily claim cases at Amazon and analyzed DeFi data with Dune SQL.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | India |
| Authorized to work in | India |
| Salary expectations | 140k+ INR |
| Job categories | Operations Analyst, Product Operations Specialist, Risk Analyst, Fraud Investigator, Data Analyst |
| Skills | Business Operations, Product Operations, Fraud Detection, Transactional Risk, Compliance, Claims Investigation, SQL, DuneSQL, On Chain Data Analysis, Web3, DeFi Research, Data Tracking, Reporting, Product Research, Workflow Coordination |
| LinkedIn | https://linkedin.com/in/tirthankar-modak-b19460234 |

## What I'm looking for

```text
I'm seeking a full-time remote role in business or product operations, risk and investigations, or data-driven operations.
```

## About

```text
At Amazon Development Centre India, I handled customer claim investigations across the US and Canada marketplaces, working on 64 cases per day. I also carried out transaction-risk, compliance, and fraud-detection processes.

At Datadash FZCO, I used Dune SQL to analyze on-chain data for product, marketing, and leadership decisions. I researched and documented Ethereum protocols, including Uniswap, CoW Swap, OKX, and 1inch.

I also coordinated product research and operational workflows, created data-backed content, and supported Discord community channels and customer queries. I currently run a small business and take on freelance projects part-time while seeking a full-time remote role.
```

## Experience

### Freelancer & Independent Business Owner (current)

Self Employed. Jan 2025 - Present

```text
Run a small business and take on freelance projects alongside a part-time schedule; now seeking a full-time remote role.
```

### Software Consultant / SQL Data Analyst

Datadash FZCO. Aug 2023 - Dec 2025

```text
Performed data analysis using Dune SQL to turn on-chain data into insights for product, marketing and leadership decisions. Researched and documented Web3 protocols on the Ethereum chain, including Uniswap, CoW Swap, OKX and 1inch, producing structured product-research write-ups.
```

Skills: SQL, DuneSQL, Data-Analysis, Product-Research, Web3, DeFi, Canva, Figma, Discord, Documentation

### SEPO Investigation Specialist

[Amazon Development Centre India](https://himalayas.app/companies/amazon). Dec 2021 - May 2023

```text
Managed customer claim investigations across the US and Canada marketplaces, handling 64 cases per day with strong accuracy and productivity. Executed transaction-risk, compliance and fraud-detection processes while maintaining high quality and customer trust.
```

Skills: Fraud-Detection, Transactional-Risk, Compliance, Claims-Investigation, Quality-Assurance, Customer-Operations, Mentorship

## Education

### University of Kalyani

Bachelor of Arts (Honours), English

```text
Bachelor of Arts (Honours) in English from the University of Kalyani, completed in 2015.
```

## Tech stack

- Figma
- Canva
- SQL
- Perplexity AI

To contact Tirthankar, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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