# tinakran raman

tinakran raman is a remote worker on Himalayas, Technical Operations Lead at Ropedia Pte. Ltd., based in Malaysia.

Source: https://himalayas.app/@tinakranraman

```text
Technical Operations Lead at Ropedia leading Malaysia’s operations and developing AI automations for real-world data delivery.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | Malaysia |
| Authorized to work in | Malaysia |
| Salary expectations | 100k+ USD |
| Job categories | Technical Operations Lead, IT Specialist |
| Skills | Technical Operations, AI Automation, Data Operations, Infrastructure Planning, Incident Management, Systems Integrations, Data Validation, Data Ingestion, Metadata Management, IT Service Management, Agile, Kanban, Root Cause Analysis, Quality Assurance, Vendor Governance |
| LinkedIn | https://linkedin.com/in/tinakranraman |

## About

```text
At Ropedia, I lead Malaysia’s technical and data operations for real-world data delivery supporting Physical AI development. I direct infrastructure planning and service governance, and lead a five-member technical team.

I drive AI automation and integrations using tools including Codex, Claude Code and Lark. I also developed the Data Validation Tool with Claude Code to check metadata and detect recording issues.

Previously, at Lalamove Malaysia, I managed country-level IT operations for about 180 users across headquarters and seven operational hubs. I planned a nationwide Windows upgrade and workstation refresh covering approximately 60–80 devices.
```

## Experience

### Technical Operations Lead (current)

Ropedia Pte. Ltd.. Feb 2026 - Present

```text
Lead Malaysia's technical and data operations across infrastructure, hardware, platform administration, cloud ingestion and technical support, supporting real-world data delivery for Physical AI development. Direct technical strategy, AI automation, and service governance while managing a 5-member team.
```

Skills: OpenAI-Codex, Claude-Code, Gemini, MCP, Lark-AnyCross, Zapier, REST-APIs, Webhooks, JSON, S3, Baidu-BOS, Grafana, SQL, DBeaver, Agile, Kanban, Incident-Management, RCA, ITSM, Lark-Base, Notion, CI-CD, UAT, Regression-Testing

### IT Specialist

Lalamove Malaysia. Jun 2023 - Sep 2025

```text
Managed country-level IT operations supporting approximately 180 users across headquarters and 7 operational hubs, ensuring infrastructure reliability, business continuity and consistent IT service delivery. Oversaw infrastructure, service governance, procurement, and CX technology operations.
```

Skills: Fortinet, LAN-WAN, VPN, WiFi, UPS, Microsoft-365, Google-Workspace, 3CX, Genesys-Cloud, Windows, PowerShell, IT-Service-Management, Procurement, Vendor-Management

## Education

### Project Management Institute

Project Management Professional (PMP), Project Management

```text
Ongoing Project Management Professional (PMP) certification.
```

### The Open Group

TOGAF Enterprise Architecture Practitioner, Enterprise Architecture

```text
Ongoing TOGAF Enterprise Architecture Practitioner certification.
```

### Politeknik Sultan Azlan Shah

Diploma, Electronic Engineering. 2016 - 2019

```text
Diploma in Electronic Engineering (Computer) from Politeknik Sultan Azlan Shah, completed from 2016 to 2019.
```

### ITSM Academy

ITSM Fundamentals, IT Service Management

```text
Certification in ITSM Fundamentals.
```

### Atlassian

Agile Atlassian Jira, Agile Project Management

```text
Certification in Agile Atlassian Jira.
```

### Lean Management Institute

Lean Management, Lean Management

```text
Certification in Lean Management.
```

### Digital Marketing Institute

Professional Certificate in Digital Marketing, Digital Marketing

```text
Professional Certificate in Digital Marketing.
```

## Tech stack

- DBeaver
- Jira
- Obsidian
- PowerShell
- Grafana
- Windows
- 3CX
- Google Workspace
- Notion
- Gemini
- Git
- Zapier
- SQL
- TestFlight
- Lark
- Claude Code
- Fortinet
- Microsoft 365
- OpenAI Codex
- REST APIs

To contact tinakran, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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