# Tina Jimenez

Tina Jimenez is a remote worker on Himalayas, Compliance Coordinator at Cintas Corporation, based in United States.

Source: https://himalayas.app/@tinajimenez

```text
Software onboarding and customer trainer at CINTAS CORPORATION who proposed VIMCOM workshops for SAP/VIM invoice workflows.
```

| Detail | Value |
| --- | --- |
| Availability | Open to opportunities |
| Location | United States |
| Authorized to work in | United States |
| Salary expectations | 70k+ USD |
| Job categories | Software Trainer, Implementation Specialist, Customer Training Specialist, Onboarding Specialist |
| Skills | Onboarding Software, Customer Training, Implementation Support, End User Training, Train The Trainer (TTT), Process Discovery, Post Go Live Support, Troubleshooting, Issue escalation, Training Facilitation, Change Management, Documentation, Accounts Payable, Accounts Receivable, Inventory Control |

## About

```text
At CINTAS CORPORATION, I proposed and led VIMCOM onboarding and adoption workshops for SAP/VIM invoice workflows. I trained 23+ onsite employees and facilitated remote sessions for 30–40 participants.

I support post-launch adoption through troubleshooting, documentation, recurring issue analysis, and escalation to corporate IT/support. I also track learning in SAP SuccessFactors Learning and Workday Learning, and created Project Nightingale, a safety and change-management training framework presented to regional stakeholders.

Previously, I self-taught Salesforce CRM at FARMERS INSURANCE / MATTRESS BY APPOINTMENT, configured employee accounts and workflows, and trained teams through hands-on onboarding and weekly Q&A. Across my roles, I’ve trained employees on business, retail, and clinical-office software and workflows.
```

## Experience

### Compliance Coordinator (current)

[Cintas Corporation](https://himalayas.app/companies/cintas). Jan 2023 - Present

```text
Proposed and led VIMCOM, role-specific onboarding and adoption workshops for SAP/VIM invoice workflows, training 23+ onsite employees and facilitating remote sessions for 30-40 participants. Supported post-launch adoption through troubleshooting, documentation, and escalation to corporate IT.
```

Skills: SAP, Vim, SAP-SuccessFactors-Learning, Workday-Learning, Training, Onboarding, Troubleshooting, Documentation, Change-Management

### Co-Owner

Farmers Insurance. Jan 2019 - Dec 2023

```text
Launched and operated two distinct franchise businesses, onboarding employees and establishing repeatable customer-service and operational workflows. Self-taught Salesforce CRM and trained teams using hands-on onboarding and ongoing knowledge-sharing.
```

Skills: Salesforce, Onboarding, Training, Customer-Service, Operations, Documentation

### Solutions Specialist

[Verizon](https://himalayas.app/companies/verizon-wireless). Jan 2015 - Dec 2019

```text
Coached managers and employees at multiple retail locations on customer-facing systems, workflows, inventory controls, and operating procedures. Maintained inventory shrink below 1% through disciplined inventory and loss-prevention practices.
```

Skills: Inventory-Management, Loss-Prevention, Training, Customer-Service, Troubleshooting

### General Manager

Eyeglass World. Jan 2014 - Dec 2015

```text
Led a 13-person optical retail team and trained staff across both doctor-office and retail software systems. Coordinated operational handoffs between the doctor office and sales floor, developing a seasonal partnership that increased appointments by 23%.
```

Skills: Team-Leadership, Training, Optical-Retail, patient-records, Scheduling, Insurance-Verification, Customer-Service

### Flooring/Blinds Supervisor

[Home Depot](https://himalayas.app/companies/home-depot-u-s-a-inc). Jan 2012 - Dec 2014

```text
Managed customer flooring and blinds projects from consultation to completion using internal customer/project management systems. Coordinated employees, priorities, and operational handoffs across store departments during opening and closing shifts.
```

Skills: Project-Management, Customer-Service, Team-Coordination, Training

### Assistant General Manager

Books-A-Million. Jan 2008 - Dec 2014

```text
Selected for regional new-café openings, training incoming managers and staff on systems, service procedures, and operating standards. Created and taught the 360 Method to standardize café service workflows.
```

Skills: Training, Onboarding, POS-systems, Inventory, Customer-Experience, Standard-Operating-Procedures

## Education

### Lean Six Sigma

Yellow Belt, Process Improvement

```text
Completed Lean Six Sigma Yellow Belt certification.
```

### OSHA

OSHA 10-Hour General Industry, Occupational Safety and Health

```text
Completed OSHA 10-Hour General Industry training.
```

### Toastmasters International

Toastmasters, Public Speaking

```text
Participated in Toastmasters public speaking and competition experience.
```

### Texas High School

High School Diploma, General Studies

```text
Earned a Texas High School Diploma and was honored as a Texas Scholars Honoree.
```

## Tech stack

- Microsoft Teams
- Vim
- SAP
- Microsoft Office

To contact Tina, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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