# Tilen Caf

Tilen Caf is a remote worker on Himalayas, User Support Specialist at Blocksi, based in Slovenia.

Source: https://himalayas.app/@tilencaf

```text
I'm a media communications engineer supporting users and resolving browser-extension technical issues.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | Slovenia |
| Authorized to work in | Slovenia |
| Salary expectations | 20k+ EUR |
| Job categories | User Support Specialist, Technical Support Specialist, IT Support Specialist, Web Content Editor |
| Skills | User Support, Technical Troubleshooting, Chrome extensions, Microsoft Office, Windows, HTML, CSS, Linux, Computer maintenance, Website Maintenance, English |

## What I'm looking for

```text
I'm looking for an opportunity to support users, work with computers, learn new skills, and adapt to varied technical tasks.
```

## About

```text
I've provided real-time English-language user support at Blocksi, helping users use a Chrome browser extension and resolve technical issues.

I communicate clearly with users, identify problems, and help troubleshoot them through a computer-based support environment.

My background combines media communications and computing, including HTML, CSS, Windows, Microsoft Office, and basic Linux knowledge.

I'm ready to keep learning and adapt to different work tasks while building on my user support and technical skills.
```

## Experience

### User Support Specialist

Blocksi. Sep 2025 - Jun 2026

```text
Provided real-time user support in English via computer, assisting users with the Chrome browser extension. Identified and resolved user and technical issues, and communicated with users to troubleshoot problems.
```

Skills: User-Support, Troubleshooting, Chrome-extensions, English, Communication-Skills

### Cinema Receptionist

Cineplexx. Jan 2019 - Dec 2021

```text
Checked and tore tickets, maintained cleanliness of cinema halls and other areas, and projected films.
```

Skills: Customer-Service, Attention-To-Detail, Projection

### Computer Intern

Osnovna šola Voličina. Nov 2017 - Dec 2017

```text
Assisted with computer maintenance, equipment upkeep, website editing, and design and editing of the school newspaper.
```

Skills: Computer-maintenance, Website-Editing, Design, News-Editing

## Education

### University of Maribor

Master of Engineering, Media Communications. 2023 - Present

```text
Master's degree in Media Communications from the University of Maribor, expected to complete in June 2026.
```

### University of Maribor

Bachelor of Engineering, Media Communications. 2019 - 2023

```text
Bachelor's degree in Media Communications from the University of Maribor, completed in September 2023.
```

### SERŠ Maribor

Computer Technician, Computer Technology

```text
Completed secondary education in computer technology at SERŠ Maribor in 2015.
```

## Tech stack

- Linux
- Windows

To contact Tilen, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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