# Thong Vo Quoc

Thong Vo Quoc is a remote worker on Himalayas, Content Moderator at Oneforma, based in Vietnam.

Source: https://himalayas.app/@thongvoquoc

```text
Content moderator with experience in AI and data analysis.
```

| Detail | Value |
| --- | --- |
| Availability | Open to opportunities |
| Location | Vietnam |
| Authorized to work in | Vietnam |
| Job categories | Content Moderator, Data Analyst, Customer Service |
| Skills | Content Moderation, Data Analysis, Customer Service, Excel, Google Analytics, Vietnamese Grammar, Spelling, Market Research, Sales Strategy |

## What I'm looking for

```text
I am looking for a dynamic environment that fosters learning and growth.
```

## About

```text
I am a dedicated content moderator with a strong background in AI and data analysis. Currently, I work as an A.I LLM tester, where I focus on ensuring the quality of Vietnamese text through grammar checks, content evaluation, and labeling. My experience in this role has honed my skills in attention to detail and critical analysis, which I believe are essential in the fast-paced digital environment.

Prior to my current position, I served as a field researcher at Cimigo Vietnam, where I was responsible for collecting and analyzing data to support managerial decisions. My ability to communicate effectively with clients and stakeholders has been a key asset throughout my career, particularly during my time in customer service at Viettel Mobile, where I developed strong interpersonal skills and a customer-centric approach.
```

## Experience

### Content Moderator (current)

Oneforma. Jan 2024 - Present

```text
As a Content Moderator, I check Vietnamese grammar, spelling, and content accuracy. I estimate harm and satisfaction levels, follow instructions, and ensure conciseness in text. Additionally, I label texts and provide corrections as needed.
```

Skills: Communication-Skills, Vietnamese-Grammar, Content-Moderation, Text-Labeling, Conciseness, Quality-Assurance

### HR - Legal Advisor (current)

Thuc Gia Han. Jan 2023 - Present

```text
As an HR - Legal Advisor, I provided guidance on reopening the company, conducted market research, and developed sales and marketing strategies.
```

Skills: Communication-Skills, Legal-Compliance, Market-Research, Sales-Strategy, Marketing-Planning, Strategic-Planning, Problem-Solving

### Customer Service Representative

Viettel Mobile. Jan 2010 - Jan 2023

```text
As a Customer Service Representative, I handled customer inquiries via phone, provided advice on mobile services, and transferred requests to relevant departments. I also assisted customers in upgrading their service packages and purchasing additional services.
```

Skills: Communication-Skills, Customer-Service, Problem-Solving, Sales, Mobile, Customer-Relationship-Management, Teamwork

### Field Researcher

Cimigo Vietnam. Jan 2015 - May 2017

```text
In my role as a Field Researcher, I collected data based on specific requests from management. I conducted fieldwork and internet research to gather answers, analyzed the data, and supported the final reporting process using Excel and Google Analytics.
```

Skills: Communication-Skills, Data-Collection, Data-Analysis, Excel, Google-Analytics, Reporting, Problem-Solving

## Education

### University of Finance and Marketing

Master of Business Administration, TESOL. 2018 - 2020

```text
Completed modules in TESOL, focusing on teaching English to speakers of other languages.
```

### University of Finance and Marketing

Bachelor of Business Administration, Business Administration. 2015 - 2017

```text
Studied various aspects of business administration, focusing on management, marketing, and finance.
```

### Open University of Malaysia

TESOL. 2020 - Present

## Tech stack

- Gmail
- Google Analytics

To contact Thong, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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