# Thomas Pichler

Thomas Pichler is a remote worker on Himalayas, Senior Solutions Engineer at Bitpanda, based in Austria.

Source: https://himalayas.app/@thomaspichler

```text
Solutions Engineer at Bitpanda who cut RFP turnaround by 40% with an AI-assisted response workflow.
```

| Detail | Value |
| --- | --- |
| Availability | Open to opportunities |
| Location | Austria |
| Authorized to work in | Austria |
| Salary expectations | 108k+ EUR |
| Job categories | Solutions Engineer |
| Skills | Technical Pre Sales, Technical Discovery, Stakeholder Workshops, Integration Design, Proofs Of Concept, RFP Responses, AI Workflow Design, Retrieval Augmented Search, Prompt Engineering, AI Evaluation, REST APIs, System Integration, SAP interfaces, Partner Integration, Troubleshooting Integration Issues |
| LinkedIn | https://linkedin.com/in/tompichler |

## About

```text
At Bitpanda, I run technical presales for Tier 1 and Tier 2 banks and strategic platform partners working on digital asset and custody integrations. I built a reusable knowledge base and AI-assisted response workflow that cut RFI/RFP turnaround by 40%.

I also built an AI pipeline over Datadog logs and past tickets, helping the solution engineering team resolve 70% of incoming technical requests without escalating to engineering. I’ve taken LBBW/BW-Bank, Deutsche Bank and Raiffeisen live as Bitpanda customers, from technical workshop through integration design to production.

At Fabasoft, I was the technical point of contact through the sales cycle and project lead on delivery for a new SaaS business line around Fabasoft Approve. Earlier at KEBA, I shipped Java and C#/.NET features for Kemro X and cut manual system build time by 80% with CI/CD pipelines.
```

## Experience

### Senior Solutions Engineer (current)

[Bitpanda](https://himalayas.app/companies/bitpanda). Jun 2025 - Present

```text
Technical presales lead for Tier 1 and Tier 2 banks and strategic platform partners on digital asset and custody integrations. Cut RFI/RFP turnaround by 40% with an AI-assisted response workflow and built an AI pipeline over Datadog logs to resolve 70% of technical requests without escalation.
```

Skills: Technical-Pre-Sales, Stakeholder-Workshops, Integration-Architecture, Proofs-Of-Concept, RFP-RFI, REST-APIs, AI-Workflow-Design, Datadog, Python, SQL

### Solutions Engineer

Flumerics. Feb 2024 - Jun 2025

```text
Ran presales workshops on AI-assisted enterprise search and knowledge management, and delivered customer projects on Microsoft Power Platform. Presented architecture to both technical and non-technical stakeholders.
```

Skills: Pre-Sales, AI, Enterprise-Search, Knowledge-Management, Microsoft-Power-Platform, Technical-Presentations

### Solutions Expert

Fabasoft. Mar 2022 - Feb 2024

```text
Technical point of contact through the sales cycle and project lead on delivery in a five-person venture team building a new SaaS business line around Fabasoft Approve. Collaborated with cross-functional teams to customize solutions for Fortune 500 companies such as Siemens and REWE.
```

Skills: Technical-Pre-Sales, Project-Delivery, SaaS, Customization, SAP-interfaces, System-Integration

### System Developer

KEBA. Sep 2016 - Feb 2022

```text
Software development, system integration and customizations for an industrial automation system (Kemro X), including a Linux PLC runtime and a Windows IDE. Shipped product features in Java and C#/.NET and cut manual system build time by 80% with CI/CD pipelines.
```

Skills: Java, C#, .NET, Linux, PLC, CI-CD, Gitlab, Artifactory, System-Integration

### Quality Assurance Engineer

KEBA. Sep 2011 - Aug 2016

```text
Raised product quality by 30% by building hardware and software test environments. Tested PLC software and traced failures to root cause before release.
```

Skills: Quality-Assurance, Test-environments, PLC-Testing, Root-Cause-Analysis

## Education

### Johannes Kepler University

Bachelor of Science, Business Informatics. 2020 - 2023

```text
Pursued a Bachelor of Science in Business Informatics from 2020 to 2023.
```

### Higher Technical College LITEC

Engineer, Automation Technology. 2015 - 2019

```text
Completed an Engineer degree in Automation Technology from 2015 to 2019.
```

## Tech stack

- GitLab
- .NET
- JavaScript
- Python
- Java
- C#
- JSON
- XML
- Linux
- Windows
- Datadog
- SQL
- REST APIs

To contact Thomas, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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