# thein dionisio

thein dionisio is a remote worker on Himalayas, Customer Service Associate at Sun Life of Canada (Philippines), Inc., based in Philippines.

Source: https://himalayas.app/@theindionisio

```text
Virtual assistant at Sun Life of Canada (Philippines), Inc., supporting customer requests and processing insurance transactions.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | Philippines |
| Authorized to work in | Philippines |
| Salary expectations | 160k+ PHP |
| Job categories | Virtual Assistant, Administrative Assistant, Customer Service |
| Skills | Administrative Support, Customer Service, Customer Relationship Management, Transaction Processing, Records Management, Document Management, Funding Request Processing, Policy Loan Processing, Claims Documentation, Policy Servicing, Financial Transaction Support, Data Entry, Documentation Preparation, Online Research, Microsoft Word |

## What I'm looking for

```text
I'm seeking a remote Virtual Assistant role where I can bring my administrative support, customer service, and financial transaction experience.
```

## About

```text
At Sun Life of Canada (Philippines), Inc., I respond to customer inquiries and service requests, coordinate transactions, and work with internal teams to address customer concerns. I handle sensitive information with confidentiality while supporting accurate, timely processing.

Previously, I provided administrative and backend support for insurance transactions, including disbursement requests, policy loan applications, and death claims documentation. I also reviewed customer documents and maintained organized records.
```

## Experience

### Customer Service Associate (current)

Sun Life of Canada (Philippines), Inc.. Nov 2022 - Present

```text
Respond to customer inquiries and service requests with professional communication, manage transactions, and handle sensitive information confidentially.
```

Skills: Customer-Service, Communication-Skills, Transaction-Processing, Confidentiality, Coordination

### Administrative Assistant

Sun Life of Canada (Philippines), Inc.. May 2013 - Oct 2022

```text
Provided administrative and backend operational support for insurance transactions, including processing disbursements, policy loans, and death claims documentation.
```

Skills: Administrative-Support, Document-Management, Data-Entry, Records-Management, Insurance-Operations

## Education

### University of Rizal System – Binangonan

Bachelor of Science, Information Management. 2008 - 2012

```text
Bachelor of Science in Information Management from the University of Rizal System – Binangonan from 2008 to 2012.
```

### LOMA

LOMA Certificate

```text
Earned the LOMA Certificate.
```

## Tech stack

- Microsoft Excel
- Canva
- Microsoft Word
- Microsoft PowerPoint

To contact thein, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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