# Terra Walters

Terra Walters is a remote worker on Himalayas, Independent Contractor at Uber / Lyft, based in United States.

Source: https://himalayas.app/@terrawalters

```text
Documentation specialist at Norwex who created editorial standards and kept a large content library current during a company-wide CMS upgrade.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | United States |
| Authorized to work in | United States |
| Salary expectations | 60k+ USD |
| Job categories | Documentation Specialist, Editor, Content Manager, Content Strategist |
| Skills | Documentation Review, Copy Editing, Proofreading, style guide development, Editorial Standards, Style Guide Compliance, Content Management, Knowledge Management, Healthcare Content, Medical Content, Regulatory Compliance, Localization Guidelines, SME Interviews, Knowledge Capture, Process documentation |
| LinkedIn | https://linkedin.com/in/terrawalters |

## About

```text
At Norwex, I owned internal communications and employee-facing documentation during a company-wide CMS upgrade. I developed editorial standards and QA checkpoints, and kept a large digital content library organized and current through the migration.

At Citibank, I created style guides, localization guidelines, and training toolkits for multiple delivery teams. I also reviewed drafts against those standards and worked with Legal and Brand Management to address content that conflicted with regulatory policies.

At Alcon Laboratories, I led content development for the international rollout of Alcon.com across 12+ countries. I coordinated subject matter experts and regional teams, documented publishing workflows, and supported communications for charitable eye-care efforts in the Global South.

Earlier, at Stratfor, I edited intelligence analysts’ reports for accuracy, readability, and consistency with house style. I’ve also provided writing and editing services to clients through Digital Devolution LLC, and I’m comfortable keeping documentation organized and current while working remotely.
```

## Experience

### Independent Contractor (current)

Uber / Lyft. May 2024 - Present

```text
Managed own schedule and service delivery independently, maintaining high customer ratings.
```

Skills: Customer-Service, Time-Management, Independent-work

### Mail Processing Clerk

[United States Postal Service](https://himalayas.app/companies/us-postal-service). Nov 2020 - Feb 2024

```text
Followed detailed written procedures across multiple mail classes in a high-volume, accuracy-tracked environment.
```

Skills: Process-Adherence, Accuracy, Attention-To-Detail

### Digital Content Manager

Norwex. Mar 2017 - Dec 2018

```text
Owned internal communications and employee-facing documentation during a company-wide CMS upgrade, interviewing subject matter experts and developing editorial standards to improve accuracy and consistency.
```

Skills: Content-Management, Documentation, Editorial-Standards, Brand-Guidelines, QA, CMS, Stakeholder-Management, Project-Coordination

### Owner & Founder

Digital Devolution LLC. Jul 2014 - Mar 2017

```text
Provided writing, editing, and documentation services to multiple clients, managing client records, content calendars, and deliverables independently.
```

Skills: Writing, Editing, Documentation, Social-Media-Strategy, Client-Management, Content-Calendar

### Digital Content Strategist

[Citibank](https://himalayas.app/companies/citi). Feb 2015 - Nov 2015

```text
Created style guides, localization guidelines, and training toolkits, and coordinated review workflows across multiple teams for financial product launches.
```

Skills: Style-Guide, Localization, Training, Content-Quality, Regulatory-Compliance, Cross-Functional-Collaboration, Editing

### Web Content Producer / Digital Media Analyst

[Alcon Laboratories](https://himalayas.app/companies/alcon). Oct 2011 - Jul 2014

```text
Led content development for the international rollout of Alcon.com across 12+ countries, coordinated stakeholder meetings, and supported communications for charitable eye-care programs.
```

Skills: Content-Development, Stakeholder-Management, Project-Management, Training-Materials, Process-documentation, Google-Analytics, Healthcare-Content

### Editor & Web Content Manager

Stratfor. Jan 2002 - Dec 2007

```text
Edited intelligence analysts' reports daily, holding contributors to style standards, and managed all content for stratfor.com.
```

Skills: Editing, Style-Guide, Content-Management, Proofreading, Copy-Editing, Web-Publishing

## Education

### LS&D Summer ID Studio

Instructional Design Cohort Program, Instructional Design. 2026 - 2026

```text
Completed the LS&D Summer ID Studio Instructional Design Cohort Program in 2026, storyboarding and building an e-learning module in Articulate Storyline.
```

### University of Texas at Austin

Bachelor of Journalism, Journalism. Grade: Honors

```text
Bachelor of Journalism with Honors from the University of Texas at Austin in 2002.
```

### Tarrant County College

Associate of Humanities, Humanities. Grade: Honors

```text
Associate of Humanities with Honors from Tarrant County College in 2000.
```

## Tech stack

- Google Analytics
- Google Workspace

To contact Terra, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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