# teona yruashvili

teona yruashvili is a remote worker on Himalayas, Branch Manager at CheapMoney, based in United Kingdom.

Source: https://himalayas.app/@teonayruashvili

```text
Customer service and operations professional at CheapMoney who reviewed customer and credit information for accuracy.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | United Kingdom |
| Authorized to work in | Georgia |
| Salary expectations | 31k+ GBP |
| Job categories | Risk Analyst, Credit Officer, Customer Service, Market Research Interviewer |
| Skills | Branch Operations, Risk Assessment, Credit Review, Customer Service, Market Research, Structured Interviews, Data Collection, Information verification, Data Quality, Documentation Review, Record keeping, Data Entry, Online Research, Microsoft Word, Excel |

## About

```text
At CheapMoney, I managed daily branch operations and reviewed customer information and documentation for accuracy and completeness. I also supervised employees and coordinated daily activities and workloads.

Earlier at CheapMoney, I reviewed customer and credit-related information, identified discrepancies requiring further review, and supported risk assessment processes. At TNS Georgia, I conducted structured interviews and recorded information in line with research procedures and quality requirements.
```

## Experience

### Branch Manager

CheapMoney. Aug 2020 - Sep 2022

```text
Managed daily branch operations, supervised employees, and handled customer enquiries and service issues. Reviewed customer information and documentation to ensure accuracy and completeness.
```

Skills: Customer-Service, Supervision, Operations-Management, data-review, Documentation, Problem-Solving, Attention-To-Detail

### Risk Department

CheapMoney. Jan 2020 - Aug 2020

```text
Reviewed customer and credit-related information with a focus on accuracy and attention to detail. Analysed documentation, identified discrepancies, and supported risk assessment processes.
```

Skills: Risk-Assessment, Data-Analysis, Documentation, Attention-To-Detail, Information-verification

### Credit Expert/Cashier

CheapMoney. Jul 2019 - Jan 2020

```text
Assisted customers with credit applications and financial products, processed transactions, and resolved routine enquiries. Collected and reviewed customer information during the application process.
```

Skills: Customer-Service, Credit-Applications, Financial-Transactions, Data-Entry, Communication-Skills

### Customer Consultant

[TBC Bank Georgia](https://himalayas.app/companies/tbcbank). Aug 2018 - Jul 2019

```text
Provided customer support across everyday banking services, identified customer needs, and directed them to appropriate services. Assisted with self-service banking machines and handled enquiries.
```

Skills: Customer-Service, Banking-Products, Communication-Skills, Problem-Solving, Data-Collection

### Market Research Interviewer

TNS Georgia. Jun 2017 - Feb 2018

```text
Conducted structured interviews with customers and the public, following predefined research questions and quality requirements. Collected and recorded information accurately and maintained data quality.
```

Skills: Market-Research, Data-Collection, Interviewing, Communication-Skills, Attention-To-Detail

## Education

### East European University

Master of Business Administration, Business Administration and Management. 2020 - 2022

```text
Master's degree in Business Administration and Management (MBA) from East European University, completed in 2022.
```

### Tbilisi State University

Bachelor's Degree, Social Sciences. 2014 - 2022

```text
Bachelor's degree in Social Sciences with a focus on Sociology from Tbilisi State University, completed in 2022.
```

## Tech stack

- Google Workspace
- Microsoft Excel
- Microsoft Word
- Microsoft PowerPoint

To contact teona, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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