# Teneisha Wilson

Teneisha Wilson is a remote worker on Himalayas, Senior Customer Training Manager at Covetrus, based in United States.

Source: https://himalayas.app/@teneishawilson

```text
Senior Customer Training Manager at Covetrus, managing 8–15 concurrent projects and customer onboarding programs with a 90-day average time to revenue.
```

| Detail | Value |
| --- | --- |
| Availability | Open to opportunities |
| Location | United States |
| Authorized to work in | United States |
| Salary expectations | 98k+ USD |
| Job categories | Project Program Manager, Program Manager, Learning And Development Manager, Training Manager |
| Skills | Project Management, Program Management, Client Onboarding, Customer Enablement, Learning and Development, Needs Assessment, Project Scoping, Timeline management, Risk Management, Stakeholder Management, Process documentation, Learning Management System Administration, Data Analysis, Reporting and Dashboards, Training Program Design |

## About

```text
At Covetrus, I manage a portfolio of 8–15 concurrent projects and translate business needs into customer-ready programs. I track milestones and status in Salesforce, TaskRay, SharePoint, and Smartsheet.

I drive customer onboarding and enablement programs that achieve an average time to revenue of 90 days. I also lead LMS strategy and delivery in Workday Learning, aligning content with competencies and capability needs.

At OPY, I designed data-driven programs that increased engagement by 20% and improved knowledge retention. I also partnered with HR on talent management, internal mobility, and workforce planning.

Earlier, at American Credit Acceptance, I developed onboarding programs and built dashboards to track training effectiveness, certification, and learner progress. At Benchmark Family Services, I delivered training focused on behavior change, leadership development, and engagement.
```

## Experience

### Senior Customer Training Manager (current)

[Covetrus](https://himalayas.app/companies/covetrus). Jan 2023 - Present

```text
Manages a portfolio of 8–15 concurrent projects, partnering with business leaders to identify skill gaps and translate business needs into scalable customer-ready programs. Drives customer onboarding and enablement programs achieving an average time to revenue of 90 days.
```

Skills: Project-Management, Program-Management, Client-Onboarding, Enablement, Salesforce, TaskRay, SharePoint, Smartsheet, Workday-Learning, LMS-administration, AI-Tools

### Learning & Development Manager

OPY. Jan 2022 - Dec 2023

```text
Ran needs assessments to define scope and align programs with organizational goals. Designed data-driven programs that increased engagement by 20% and improved knowledge retention.
```

Skills: Needs-Assessment, Program-Design, Data-Analysis, Talent-Management, Workforce-Planning, Feedback-Analysis

### Trainer II

American Credit Acceptance. Jan 2021 - Dec 2022

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Developed onboarding programs that improved time-to-productivity and new hire performance. Built dashboards tracking training effectiveness, certification, and learner progress.
```

Skills: Onboarding, Training, Dashboard-Creation, Data-Analysis, Performance-Monitoring

### Learning & Development Specialist

Benchmark Family Services. Jan 2017 - Dec 2020

```text
Delivered training programs focused on behavior change, leadership development, and engagement. Analyzed survey and performance data to improve program outcomes.
```

Skills: Training-Delivery, Leadership-Development, Data-Analysis, Survey-Analysis, Program-improvement

## Education

### Georgia Southern University

Bachelor of Science, Child & Family Development

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Bachelor of Science in Child & Family Development from Georgia Southern University.
```

### Southern New Hampshire University

Master of Science, Industrial-Organizational Psychology

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Master of Science in Industrial-Organizational Psychology from Southern New Hampshire University.
```

## Tech stack

- Salesforce
- Smartsheet

To contact Teneisha, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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