# Taylor Steward

Taylor Steward is a remote worker on Himalayas, Mortgage Loan Processor Assistant at Western Alliance Bank, based in United States.

Source: https://himalayas.app/@taylorsteward

```text
Mortgage loan processor assistant at Western Alliance Bank who supported loan files from application through closing.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | United States |
| Authorized to work in | United States |
| Salary expectations | 55k+ USD |
| Job categories | Mortgage Processing Assistant, Customer Service Associate, IT Specialist |
| Skills | Mortgage Loan Processing, Loan Origination Systems, Document Verification, Credit Analysis, Regulatory Compliance, Customer Service, Financial Inquiries, Loan File Review, Condition Clearing, Loan Estimates, IT Support, Technical Support, Troubleshooting, Network Support, Network Administration |

## About

```text
At Western Alliance Bank, I supported mortgage and consumer loan applications by collecting and reviewing financial documents and checking files for missing information or discrepancies.

I helped coordinate the loan process from application setup and pre-qualification support through condition clearing and closing. I also communicated with borrowers and other parties to gather documents and share status updates.

At Mr. Cooper, I supported mortgage customers with payment questions, online account setup, and explanations of changes related to taxes and insurance.

Earlier, as an Information Technology Specialist at system Cisco, I configured Cisco telephones and computers and provided Level 1 and Level 2 troubleshooting. I also mapped and deployed applications into buildings.
```

## Experience

### Mortgage Loan Processor Assistant

[Western Alliance Bank](https://himalayas.app/companies/westernalliancebank). May 2025 - Jun 2026

```text
Supported loan officers in processing mortgage and consumer loan applications by collecting, reviewing, and organizing financial documents. Reviewed loan files for accuracy, resolved discrepancies, and coordinated the loan lifecycle through closing.
```

Skills: Loan-Processing, Document-Review, Data-Entry, Loan-Origination-Systems, Regulatory-Compliance, Client-Communication, Credit-Analysis, Microsoft-Office

### Customer Service Associate

[Mr. Cooper](https://himalayas.app/companies/mr-cooper). Dec 2021 - Feb 2026

```text
Supported mortgage customers with payment questions, online account setup, and explanations of payment changes. Handled emails, inbound calls, and outbound calls, providing responsive customer service across multiple channels.
```

Skills: Customer-Service, Mortgage-Loan-Accounts, Payment-Processing, Communication-Skills, Call-Handling

### Information Technology Specialist

System Cisco. Feb 2018 - Aug 2020

```text
Configured Cisco telephones and computers, restoring proper functionality through Level 1 and Level 2 troubleshooting. Mapped and deployed applications into buildings, supporting system configurations and improving technology readiness.
```

Skills: Cisco, Troubleshooting, Technical-Support, Network-Support, System-Configuration, Application-Deployment

### CSR/Cashier

[Domino's](https://himalayas.app/companies/dominos). Jan 2018 - Jun 2018

```text
Served customers by taking orders, answering phones, operating the cash register, and providing great customer service. Prepared pizzas and supported daily restaurant operations.
```

Skills: Customer-Service, Cash-Handling, Food-Preparation, Communication-Skills

### Assistant

Prairie View A&M University. Sep 2016 - Apr 2017

```text
Managed gymnasium and workout room check-in, ensuring everybody was taken care of and supporting an orderly experience for facility users.
```

Skills: Customer-Service, Facilities-Management, Communication-Skills

## Education

### Lone Star College System

Associate's degree, Business. 2020 - 2021

```text
Pursued an Associate's degree in Business from Lone Star College System from 2020 to 2021.
```

### Mansfield Timberview High School

Diploma, General Studies

```text
Earned a high school diploma from Mansfield Timberview High School.
```

## Tech stack

- Workday
- Windows
- Microsoft Excel
- Microsoft Word
- Microsoft PowerPoint
- Cisco
- Microsoft Office

To contact Taylor, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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