# Taspia Sultana

Taspia Sultana is a remote worker on Himalayas, Customer Support Representative at Freelance, based in Bangladesh.

Source: https://himalayas.app/@taspiasultana

```text
Remote Customer Success Associate | Passionate about helping customers & solving problems | Available in EST
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | Bangladesh |
| Authorized to work in | Bangladesh |
| Salary expectations | 10k+ USD |
| Job categories | Customer Success Associate, Customer Success, Customer Support Specialist, Customer Service |
| Skills | Customer Support, Customer Success, Problem Solving, Zendesk |

## About

```text
Customer Success Associate | Customer Support | Remote | Helping customers & solving problems | EST available
```

## Experience

### Customer Support Representative (current)

Freelance. Jan 2023 - Present

```text
Provided customer support via chat and email, resolved customer issues quickly, handled complaints with patience and empathy, and ensured high customer satisfaction. Assisted with client onboarding, follow-ups, and maintaining positive relationships.
```

Skills: Customer-Support, Communication-Skills

## Education

### Chittagong Govt. City College

BBS - Bachelor of Business Studies, Business Studies. 2021 - 2024. Grade: 3.99

Activities and societies: Business Club, Communication Skills Workshop

```text
Focused on Business Studies with emphasis on communication and customer management. Built strong skills in problem solving and client relations relevant to customer support roles.
```

## Tech stack

- Intercom
- Slack
- Zendesk
- HubSpot
- Google Workspace
- Trello
- Notion

To contact Taspia, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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