# Tarun joshi

Tarun joshi is a remote worker on Himalayas, Client Experience Coordinator at Wipfli India LLP, based in India.

Source: https://himalayas.app/@tarunjoshi2

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Customer support professional at Wipfli India LLP, coordinating client financial-data processing with US-based managers.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | India |
| Authorized to work in | India |
| Salary expectations | 60k+ USD |
| Job categories | Customer Support Representative, Customer Service, Email Support Specialist, Chat Support Specialist |
| Skills | Customer Support, International Customer Service, Email Support, Live Chat, Customer Query Handling, Phone Support, Online Customer Support, Issue Resolution, Escalation Handling, CRM documentation, Client Coordination, International Stakeholder Coordination, Customer Experience, Service quality, Back Office Operations |

## What I'm looking for

```text
I’m seeking opportunities in customer support, international customer service, email support, or chat support.
```

## About

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At Wipfli India LLP, I coordinated with internal teams and US-based managers to support accurate, timely financial-data processing. I handled professional email communication and confidential client information for annual cost-report preparation.

Across customer service roles at Tech Mahindra and Core Integra (Vodafone Process), I assisted customers by phone and online, resolved service and technical issues, maintained CRM records, and escalated complex issues when required. I’m seeking customer support, international customer service, email support, or chat support opportunities.
```

## Experience

### Client Experience Coordinator

Wipfli India LLP. Jan 2022 - Feb 2026

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Coordinated with internal teams and US-based managers to support accurate and timely financial-data processing. Managed professional email communication with clients and international leadership, and handled confidential client information for annual cost-report preparation.
```

Skills: Client-Coordination, Email-Communication, Confidential-Data-Handling, Financial-Data-Processing, Cost-Reporting, Microsoft-Teams, Outlook

### Marketing Executive

Karma Designs. Dec 2019 - Jan 2022

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Developed and executed marketing strategies to strengthen brand visibility and customer engagement. Created content for social media platforms and the company website.
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Skills: Marketing-Strategy, Content-Creation, Social-Media, Brand-Visibility, Customer-Engagement

### Back Office Executive

Alpine Wellness LLP. Apr 2018 - Dec 2019

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Performed day-to-day medical billing operations with attention to accuracy and efficiency. Collaborated with cross-functional teams to resolve operational and service-related issues.
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Skills: Medical-Billing, Operational-Support, Cross-Functional-Collaboration, Accuracy

### Customer Service Representative

[Tech Mahindra](https://himalayas.app/companies/tech-mahindra). Oct 2016 - Mar 2018

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Assisted customers by phone and online to resolve service and technical issues. Diagnosed and resolved technical problems using internal support tools, and maintained customer-interaction records in CRM systems.
```

Skills: Customer-Service, Technical-Support, CRM, Issue-Resolution, Phone-Support, Online-Support

### Customer Service Representative

Core Integra. Aug 2013 - Oct 2016

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Handled customer calls and worked to resolve enquiries and concerns effectively. Guided customers through product selection and purchasing processes, and supported service quality and customer satisfaction.
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Skills: Customer-Service, Call-Handling, Product-Guidance, Customer-Satisfaction

### Dialer Executive

Sharp Tech BPO. Aug 2011 - Jun 2013

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Operated automated dialing systems to support call connectivity and communication workflows. Monitored call quality and coordinated with team members to support efficient dialing workflows.
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Skills: Automated-Dialing, Call-Quality-Monitoring, Team-Coordination

## Education

### Hemchandracharya North Gujarat University

Bachelor of Arts, Arts. Grade: 70%

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Bachelor of Arts degree from Hemchandracharya North Gujarat University, completed in 2014 with 70% marks.
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### Gujarat Higher Secondary Education Board

H.S.C., General. Grade: Pass

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Higher Secondary Certificate (H.S.C.) from Gujarat Higher Secondary Education Board, completed in 2011.
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### A.I.C.S.M.

C.C.C., Computer Concepts. Grade: 75%

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Certificate in Computer Concepts (C.C.C.) from A.I.C.S.M., completed in 2011 with 75% marks.
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### Gujarat Secondary Education Board

S.S.C., General. Grade: 63.08%

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Secondary School Certificate (S.S.C.) from Gujarat Secondary Education Board, completed in 2008 with 63.08% marks.
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## Tech stack

- Microsoft Teams
- Google Workspace
- Microsoft Excel
- Microsoft Word
- Microsoft Outlook
- Microsoft PowerPoint

To contact Tarun, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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