# Tarab Ahmad

Tarab Ahmad is a remote worker on Himalayas, Customer Support & Client Success Executive at PlanetSpark, based in India.

Source: https://himalayas.app/@tarabahmad

```text
Customer Support Executive at PlanetSpark who handled 50+ customer interactions daily across calls, chat, and email.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | India |
| Authorized to work in | India |
| Salary expectations | 70k+ INR |
| Job categories | Customer Support Executive, Customer Success Representative, HR Operations Specialist |
| Skills | Customer Support, Customer Success, Client Relations, CRM Management, Issue Resolution, Escalation Handling, Live Chat, Email Support, Voice support, Microsoft Office, Google Workspace, Google Docs, Google Sheets, CRM Tools, Slack |

## What I'm looking for

```text
I'm seeking remote Customer Support, Customer Success, or HR Operations roles.
```

## About

```text
At PlanetSpark, I handled 50+ customer interactions daily through calls, chat, and email, resolving issues and maintaining CRM records, follow-ups, and escalations.

As a Freelance Online Educator, I conducted online sessions and managed communication with students and parents, along with schedules and feedback.
```

## Experience

### Customer Support & Client Success Executive

PlanetSpark. Jan 2021 - Dec 2024

```text
Handled 50+ customer interactions daily via calls, chat and email. Resolved customer issues while maintaining high service quality and coordinated with internal teams for timely resolution.
```

Skills: Customer-Support, Customer-Success, CRM-Management, Live-Chat, Email-Support, Voice-support, Escalation-Handling, Problem-Solving, Microsoft-Office, Google-Workspace, Slack, Zoom

### Freelance Online Educator

Self Employed

```text
Conducted online sessions, managed communication with students and parents, and maintained schedules and feedback.
```

Skills: Online-Teaching, Communication-Skills, Scheduling, Feedback-Management

## Education

### Indira Gandhi National Open University

Master of Arts, English. 2020 - 2022

```text
Pursued a Master of Arts in English from Indira Gandhi National Open University from 2020 to 2022.
```

### University of Delhi

Bachelor of Arts, Arts. 2016 - 2020

```text
Completed a Bachelor of Arts from the University of Delhi from 2016 to 2020.
```

### Queen Mary's School

High School Diploma, General Studies

```text
Attended Queen Mary's School, following the CBSE curriculum.
```

## Tech stack

- Google Docs
- Slack
- Google Workspace
- Google Sheets
- Zoom
- Google Meet

To contact Tarab, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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