# Tanmay Makwana

Tanmay Makwana is a remote worker on Himalayas, Team Member, Financial Crime & Fraud Operations at Bank of America, based in India.

Source: https://himalayas.app/@tanmaymakwana1

```text
Financial Crime & Fraud Operations Analyst at Bank of America investigating suspicious transactions and fraud claims.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | India |
| Authorized to work in | India |
| Salary expectations | 994k+ INR |
| Job categories | Financial Crime Analyst, Fraud Analyst, Aml Analyst, Transaction Monitoring Analyst |
| Skills | Transaction Monitoring, Financial Crime Investigations, Fraud Investigation, AML, KYC CDD, Sanctions Screening, Fraud Risk Assessments, Fraud Typologies, Suspicious Activity Identification, Fraud Decisioning, Payment Risk, Card Fraud, Credit Card Fraud, Visa Chargebacks, Mastercard Chargebacks |

## About

```text
At Bank of America, I investigated unusual transaction patterns, high-value activity, cash withdrawals, and potential structuring or mule-account indicators. I reviewed customer profiles, transaction histories, and supporting evidence to assess risk and determine case outcomes or escalations.

I handled AML/CTF, KYC/CDD, and sanctions-screening activities, documenting investigation findings and decision rationale. I used Actimize, LexisNexis, and SYNERGY in production investigation workflows.

Across fraud and payments risk work, I investigated customer and merchant claims involving debit and credit cards, digital payments, and cash withdrawals. I managed Visa and Mastercard chargebacks, including representment and pre-arbitration, and made evidence-based decisions in the Research & Decisioning queue.

I handled 60–80 cases per day and achieved 110% productivity. I also received Bank of America’s High Five Award in 2025 and Silver Award in 2023.
```

## Experience

### Team Member, Financial Crime & Fraud Operations

[Bank of America](https://himalayas.app/companies/bank-of-america). Jan 2022 - May 2026

```text
Conducted in-depth transaction monitoring and fraud investigations, reviewing customer profiles and transaction history to assess risk and determine case disposition. Managed Visa and Mastercard chargeback processes, including representment and pre-arbitration, and achieved 110% productivity while handling 60-80 cases per day.
```

Skills: Transaction-Monitoring, AML, KYC-CDD, Sanctions-Screening, Fraud-Investigation, Financial-Crime-Risk-Assessment, Fraud-Typologies, Suspicious-Activity-Identification, Fraud-Decisioning, Customer-and-Merchant-Investigation, Payment-Risk, Debit-Credit-Card-Fraud, Cash-Withdrawal-Fraud, Fraud-Prevention, Visa-Chargebacks, Mastercard-Chargebacks, Representment, Pre-Arbitration, Merchant-Credit-Claim-Investigation, Dispute-Resolution, Liability-Assessment, Evidence-Review, Case-Review, Risk-Based-Decision-Making, Root-Cause-Analysis, Fraud-Reporting, Exception-Queue-Management, Quality-Review, Process-Improvement, Actimize, LexisNexis, Synergy, Excel, V-Lookups, HLOOKUP, Pivot-Tables

## Education

### Parul University

Bachelor of Commerce (Hons.), Commerce. 2017 - 2020

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Bachelor of Commerce (Hons.) degree from Parul University, Vadodara, completed in 2020.
```

### Agoshdeep International Public School

Higher Secondary Education, General Studies. 2016 - 2017

```text
Higher secondary education completed at Agoshdeep International Public School, Nagda, M.P. in 2017.
```

## Tech stack

- Microsoft Excel

To contact Tanmay, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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