# Tania Imam

Tania Imam is a remote worker on Himalayas, Agentic AI Engineer - MAS AI at Wipro Ltd., based in India.

Source: https://himalayas.app/@taniaimam

```text
IT Operations Engineer at Wipro supporting MAS AI agent monitoring and infrastructure automation with Splunk and Tanium.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | India |
| Authorized to work in | India |
| Salary expectations | 139k+ INR |
| Job categories | IT Operations And Infrastructure, Infrastructure Support Engineer, Linux Administrator, Production Support Engineer, Microsoft 365 Intune Administrator, SQL Developer |
| Skills | IT Operations, Infrastructure Support, Monitoring Agent, Patch Management, Production Support, Incident Management, Deployment Validation, Compliance Tracking, remediation, Linux Administrator, Windows Server 2016, Windows, Active Directory, Active Directory Domain Services, Domain Controller |
| LinkedIn | https://linkedin.com/in/tania-imam-300703 |

## About

```text
At Wipro, I support MAS AI agent-management workflows and infrastructure automation, including deployment checks, validation, and operational follow-up. I review agent inventory and deployment signals using Splunk and Tanium, and maintain monitoring records and technical documentation.

In DIGS Patching Operations, I coordinated centralized and auto-scheduled patching activities with client teams. I reviewed server-health and compliance reports, identified gaps, and coordinated remediation and follow-up.

As a Production Support Engineer on the Linux Administration / P2A Project, I resolved Jira tickets related to server connectivity, deployment, and configuration issues. I also troubleshot server and environment issues with technical support teams.

My experience also includes supporting Microsoft Intune-managed tablets and working with SQL Server, SSIS, and Power BI. During the Project Readiness Program, I designed and administered a Windows Server 2016 Active Directory infrastructure and completed Linux server build exercises.
```

## Experience

### Agentic AI Engineer - MAS AI (current)

[Wipro Ltd.](https://himalayas.app/companies/wipro-limited). Sep 2026 - Present

```text
Support agent-management workflows and infrastructure automation, including deployment checks, validation, and operational follow-up. Review agent inventory and deployment signals using Splunk/Tanium data.
```

Skills: Splunk, Tanium, rpm, MSI-Installers, Scripting, Infrastructure-Automation, Monitoring, Documentation

### Production Support Engineer - Linux Administration

[Wipro Ltd.](https://himalayas.app/companies/wipro-limited). Feb 2026 - May 2026

```text
Provided production support for Linux infrastructure, resolving Jira tickets related to server connectivity, deployment, and configuration issues. Troubleshot server and environment issues, coordinated with technical support teams, and followed up on open incidents.
```

Skills: Linux, Jira, Troubleshooting, Incident-Management, Server-Connectivity, Configuration-Management

### SME / Team Lead - DIGS Patching Operations

[Wipro Ltd.](https://himalayas.app/companies/wipro-limited). Aug 2025 - Jan 2026

```text
Coordinated centralized and auto-scheduled patching activities, aligning schedules, approvals, execution readiness, validation, and closure with client teams. Reviewed server-health and compliance reports, identified gaps, and guided client teams on patching priorities.
```

Skills: Patch-Management, Server-Health, Compliance-Reporting, Stakeholder-Coordination, Incident-Management, Jira

### SQL Trainee

[Wipro Ltd.](https://himalayas.app/companies/wipro-limited). Mar 2025 - Jul 2025

```text
Scheduled and monitored SSIS packages using SQL Server Agent, building practical exposure to SQL Server data workflows. Created a sales-trend dashboard using a SQL Server data model and published Power BI reports with filters and slicers.
```

Skills: SQL-Server, SSIS, SQL-Server-Agent, Power-BI, Data-Modeling, Dashboarding

### Tablet Support Engineer - Microsoft Intune Administrator

[Wipro Ltd.](https://himalayas.app/companies/wipro-limited). Feb 2024 - Feb 2025

```text
Managed enterprise tablet devices through Microsoft Intune (MDM), providing application- and device-level support, configuration, and policy enforcement. Investigated endpoint issues, coordinated support follow-up, and prepared client presentations and operational reports.
```

Skills: Microsoft-Intune, MDM, Endpoint-management, Policy-Enforcement, Troubleshooting, Client-Reporting

### IT Support Engineer - Laptop & Aadhaar Device Support

[Wipro Ltd.](https://himalayas.app/companies/wipro-limited). Nov 2022 - Jan 2024

```text
Provided hardware and software support for laptops and Aadhaar devices, including installation, troubleshooting, and routine maintenance. Resolved incidents through ticketing workflows, documented reported issues, and followed up to support timely resolution and user satisfaction.
```

Skills: Hardware-Support, Software-support, Troubleshooting, Ticketing-Systems, Incident-Management, Documentation

### Project Readiness Program (PRP) - Windows & Linux Server Training

[Wipro Ltd.](https://himalayas.app/companies/wipro-limited). Oct 2022 - Oct 2022

```text
Designed and administered a Windows Server 2016 Active Directory infrastructure, including AD DS, DNS, Domain Controller deployment, and domain-joined client management. Implemented RBAC-based user/group provisioning, NTFS and shared-folder permissions, Roaming/Mandatory Profiles, and Organizational Unit (OU) hierarchy management.
```

Skills: Windows-Server-2016, Active-Directory, DNS, Group-Policy, RBAC, NTFS, Linux

## Education

### BITS Pilani

Bachelor of Technology, Information Systems. 2023 - Present. Grade: 8.52 CGPA

```text
Pursuing a Bachelor of Technology in Information Systems with a CGPA of 8.52.
```

### Jamia Millia Islamia

Diploma, Electronics & Communication Engineering. 2019 - 2022. Grade: 81.1%

```text
Completed a Diploma in Electronics & Communication Engineering with 81.1%.
```

## Tech stack

- Snowflake
- Splunk
- Google Cloud Platform
- Jenkins
- Jira
- OpenTelemetry
- Windows
- Confluence
- CrowdStrike
- Microsoft Intune
- Power BI

To contact Tania, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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