# Tangirala Niharika

Tangirala Niharika is a remote worker on Himalayas, Project Engineer at Wipro Limited, based in India.

Source: https://himalayas.app/@tangiralaniharika

```text
Project Engineer at Wipro supporting SAP order-to-cash workflows, from EDI transaction monitoring through invoicing and return orders.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | India |
| Authorized to work in | India |
| Salary expectations | 103k+ INR |
| Job categories | Application Support, Project Engineer, Application Support Engineer |
| Skills | Application Support, Production Support, SAP SD, EDI, IDoc Monitoring, Order Management, Order To Cash, Incident Management, Application Monitoring, Incident Triage, Root Cause Analysis, Troubleshooting, SLA Management, Invoice Validation, Shipment Validation |

## About

```text
At Wipro Limited, I monitored EDI transactions and supported order processing across order-to-cash workflows, from receipt and acknowledgment through invoicing and return orders.

I resolved production incidents involving invoice rejections, missing ASNs, partner profile issues, and shipping location validation errors within SLA. I also validated SAP sales orders, deliveries, billing, and shipment documents, and investigated invoice, pricing, and quantity discrepancies.

Earlier, at Elico Healthcare Pvt. Ltd., Cardion Technologies Pvt. Ltd., and MXF InfoTech Pvt. Ltd., I supported application users, investigated data and file issues, and tracked tickets and escalations. I hold SAP S/4HANA SD Functional Training and EDI Fundamentals certifications from Udemy.
```

## Experience

### Project Engineer

[Wipro Limited](https://himalayas.app/companies/wipro-limited). Dec 2021 - Dec 2026

```text
Monitored and supported EDI transactions and SAP IDOC processes for order management. Resolved production incidents and coordinated with business and technical teams to maintain order-to-cash processing within SLA.
```

Skills: EDI, IDOC, WE05, BD87, WE20, Zediresend, Zedistatus, VA03, VL02N, SAP-SD-(VL03N), VF03, VF-2, VF31, VT03N, SAP-SD, SAPMM, ABAP, Incident-Management, SLA-Management, Root-Cause-Analysis, Troubleshooting, Stakeholder-Communication, Application-Monitoring, ServiceNow

### Senior Support Analyst

Elico Healthcare Pvt. Ltd.. Feb 2021 - Dec 2021

```text
Managed application support tickets and user requests, performed issue analysis and impact assessment, and coordinated with stakeholders to drive issue resolution. Maintained support documentation and reporting for audit and knowledge continuity.
```

Skills: Application-Support, Ticket-Management, Issue-Analysis, Impact-Assessments, SLA-Management, Stakeholder-Coordination, Documentation, Reporting

### Support Analyst

Cardion Technologies Pvt. Ltd.. Nov 2019 - Feb 2021

```text
Monitored and maintained problem status and resolution tracking across the support queue. Resolved error-report and file-data issues, provided customer support via phone, email, and chat, and coordinated escalations to meet SLAs.
```

Skills: Support-Queues, Error-Resolution, Customer-Support, Escalation-Management, SLA-Management, Documentation

### Support Analyst

MXF InfoTech Pvt. Ltd.. Apr 2018 - Jun 2019

```text
Delivered daily support tasks and produced weekly/monthly status reports. Participated in onsite training on new tools and processes, and liaised with the onsite team to gather requirements and clarify open questions.
```

Skills: Support-Operations, Reporting, Training, Requirements-Gathering, Teamwork

## Education

### Udemy

SAP S/4HANA SD Functional Training, SAP S/4HANA SD

```text
Completed SAP S/4HANA SD Functional Training on Udemy in 2025.
```

### Udemy

EDI Fundamentals, EDI

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Completed EDI Fundamentals training on Udemy in 2025.
```

### Kakarparthi Bhavanarayana College

Master of Science, Computer Science

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Master of Science in Computer Science from Kakarparthi Bhavanarayana College, completed in 2017.
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### Maris Stella College

Bachelor of Science, Computer Science

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Bachelor of Science in Computer Science from Maris Stella College, completed in 2015.
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### J.M.J College for Women

Intermediate, MPC

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Intermediate in MPC from J.M.J College for Women, completed in 2012.
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### Aravinda High School

SSC, General

```text
SSC from Aravinda High School, completed in 2010.
```

## Tech stack

- ServiceNow

To contact Tangirala, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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