# Tamara Khanom

Tamara Khanom is a remote worker on Himalayas, Admin Assistant at Next plc, based in United Kingdom.

Source: https://himalayas.app/@tamarakhanom

```text
Experienced in customer service and administration with strong problem-solving skills.
```

| Detail | Value |
| --- | --- |
| Availability | Open to opportunities |
| Location | United Kingdom |
| Authorized to work in | United Kingdom |
| Job categories | Administrative Assistant, Sales Associate, Administrative Assistant, Office Administrator, Customer Service |
| Skills | Customer Service, Problem Solving, Proactive Adaptability, Time Management, Microsoft Word, Teamwork, Professional Call Handling, Customer Retention, Communication Skills, Phone Support, Excel, Attention To Detail |

## What I'm looking for

```text
I am looking for a role that values communication and problem-solving, with opportunities for growth.
```

## About

```text
I'm Tamara Khanom, an experienced professional in customer service and administration. My career has been marked by a strong focus on problem-solving and effective communication, which has allowed me to excel in high-pressure environments. At Next plc, I have maintained a 97% accuracy rate in stock and cash handling, showcasing my attention to detail and commitment to financial accuracy.

In my role as an Admin Assistant, I led the implementation of efficient administration procedures that contributed to a 10% increase in workplace productivity. My ability to manage inbound and outbound calls while providing exceptional customer support has been instrumental in resolving queries and enhancing customer satisfaction. I take pride in my ability to engage with customers, which has resulted in increased transaction values and store revenue.
```

## Experience

### Admin Assistant (current)

Next plc. Aug 2022 - Present

```text
As an Admin Assistant at Next plc, I maintained a 97% accuracy rate in stock and cash handling, led the implementation of efficient administration procedures, and managed inbound and outbound calls to resolve customer queries. My efforts contributed to a 10% increase in workplace productivity.
```

Skills: Customer-Service, Problem-Solving, Microsoft-Office, Time-Management, Communication-Skills, Attention-To-Detail

### Admin Assistant (current)

Next plc. Aug 2022 - Present

```text
As an Admin Assistant at Next plc, I maintained a 97% accuracy rate in stock and cash handling, led the implementation of efficient administration procedures, and managed inbound and outbound calls. My role focused on enhancing workplace productivity and resolving customer queries effectively.
```

Skills: Problem-Solving, Microsoft-Office, Communication-Skills

### Customer Sales Assistant (current)

Next plc. Sep 2019 - Present

```text
In my role as a Customer Sales Assistant at Next plc, I delivered exceptional customer service to over 80 customers per shift, increased transaction values through upselling, and maintained compliance with visual merchandising standards. I resolved customer complaints and improved satisfaction rates significantly.
```

Skills: Customer-Service, Upselling, Teamwork, Time-Management, Communication-Skills

### Customer Sales Assistant (current)

Next plc. Sep 2019 - Present

```text
In my role as a Customer Sales Assistant at Next plc, I delivered exceptional customer service to over 80 customers per shift, increased average transaction value by 15% through upselling, and contributed to a 10% increase in monthly store revenue. I maintained compliance with visual merchandising standards and resolved customer complaints effectively.
```

Skills: Customer-Service, Problem-Solving, Time-Management, Teamwork, Customer-Retention, Communication-Skills

## Education

### Bedford College

Business Administration. 2024 - Present

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Gained practical insights into the administrative role, acquiring foundational knowledge, tasks, and skills essential for effective business administration.
```

### Luton Sixth Form College

Medical Science and Information Technology. 2016 - 2018

## Tech stack

- Microsoft Excel

To contact Tamara, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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