# Taiwo Oluwadamilola Ibirogba

Taiwo Oluwadamilola Ibirogba is a remote worker on Himalayas, Founder & Business Support Specialist at Your True & Dependable VA, based in Nigeria.

Source: https://himalayas.app/@taiwooluwadamilolaib

```text
VA and Business support specialist streamlining operations, systems, and projects for sustainable business growth for busy entrepreneurs & founders.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | Nigeria |
| Authorized to work in | Nigeria |
| Salary expectations | 28k-100k USD |
| Job categories | Virtual Assistant, Customer Service, Customer Care Executive, Customer Service Executive, Customer Support Executive, Operations Manager, Project Manager, Customer Service Manager |
| Skills | Operations Management, Project Management, Process Design, Task Delegation, Team Coordination, Email Management, Calendar Management, Digital Filing Systems, Scheduling, Documentation, Customer Support, Chat, Email Support, CRM Management, Help Desk Support, Market Research, Data Entry, Analytics Reporting, Google Workspace, Microsoft Office, Slack, Calendly, Monday.Com, Asana, Trello, Notion, HubSpot, Zendesk, Buffer, Meta Business Suite, Canva, Capcut, Clockify, ChatGpt, Zoom, Cold Calling, Lead Generation, Appointment Scheduling, Social Media Marketing, Content Creation, Video Editing, Event Planning, Community Management, E Commerce Operations, Payment Processing, Logistics Coordination, HelpDesk+ |

## What I'm looking for

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I’m looking for a role where I can streamline operations with strong systems, manage projects and communication end-to-end, and support growth through data-informed decisions—ideally in a team that values organization, speed, and continuous improvement.
```

## About

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I’m an efficient Virtual Assistant and Business Support Specialist who oversees day-to-day operations, improves productivity, and helps teams run smoother through well-designed workflows and reliable administrative support. I reduce clutter and make work more predictable by delegating tasks, coordinating across departments, and keeping documentation and communications organized.

In my freelance work, I have supported busy entrepreneurs, founders and small businesses locally & globally, reducing administrative workload by up to 50% through backend process streamlining, automated tasks, and CRM/productivity tool implementation. I also coordinate projects end-to-end, managing client communication, email and file management, and operational documentation.

Beyond virtual support, I’ve managed a heavy production and project workload—coordinating 60+ creative projects and producing 100+ marketing assets—while also driving social media growth through strategy, multimedia content, and community management. As a Business Owner and Customer Service Manager, I managed e-commerce operations for 2000+ customers, maintained CRM data, processed payments, coordinated logistics, and handled inquiries with a focus on consistent customer experience.
```

## Experience

### Founder & Business Support Specialist (current)

Your True & Dependable VA. Sep 2022 - Present

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Supported creative entrepreneurs and small businesses locally and globally by reducing administrative workload and streamlining backend operations with workflows and automations. Handled project coordination, client communication, email/file management, and operational documentation.
```

Skills: Workflow-Design, Task-Automation, Project-Coordination, Client-Communication, Email-Management, E-Filing

### Business Owner| Customer Service Manager (current)

Sparkle Scents and Stores. Apr 2017 - Present

```text
Managed e-commerce operations for 2000+ customers, fulfilling 1000+ orders. Maintained the CRM database, processed payments, coordinated logistics, handled customer inquiries, and ran product campaigns to drive repeat customer engagement.
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Skills: E-Commerce-Operations, Customer-Service, CRM-Management, Fulfillment, Payment-Processing, Logistics-Coordination, Campaign-Management, Customer-Retention

### Operations & Project Manager

Excellent Rays Creations Inc. Aug 2021 - Aug 2025

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Coordinated 60+ creative projects from concept to delivery while managing cross-functional teams, timelines, and quality deliverables. Produced 100+ marketing assets including flyers, banners, video ads, and social media creatives.
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Skills: Project-Management, Quality-Assurance, Creative-Production

### Social Media Manager

Aimtech Innovate. Apr 2024 - Sep 2024

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Revamped brand pages and improved visibility, increasing follower engagement. Created, scheduled, and optimized multimedia content, and engaged audiences through campaigns and community management.
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Skills: Social-Media-Management, Content-Strategy, Content-Scheduling, Multimedia-Content, Community-Management

### Social Media Manager

Next Coach. Apr 2024 - Sep 2024

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Managed content strategy and design for a coaching brand and improved interaction. Handled scheduling, video editing, online event planning, and admin support.
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Skills: Social-Media-Management, Content-Strategy, Content-Design, Content-Scheduling, Video-Editing, Event-Planning, Administrative-Support

### Social Media & Marketing Volunteer

Spirit of Ukraine Charity Foundation. Jun 2023 - Aug 2024

```text
Managed multi-platform social presence and created branded content while monitoring engagement. Analyzed metrics to refine content strategy and increase audience impact.
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Skills: Social-Media-Management, Branded-Content, Engagement-Metrics, Social-Media-Analytics, Content-Strategy

### Digital Marketing Assistant

GrowthFinder Pro. Dec 2022 - Jan 2023

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Conducted 300+ cold calls and sent targeted marketing emails to generate leads. Scheduled appointments and followed up with prospects to support business development.
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Skills: Lead-Generation, Cold-Calling, Email-Marketing, Appointment-Setting, Lead-Follow-Up

### First Aid & Education Volunteer

Nigerian Red Cross. Nov 2020 - Nov 2021

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Provided first aid support at events and emergencies. Contributed to on-site health and safety coverage as needed.
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Skills: First-aid

### Basic Technology Teacher

Nigerian Navy Secondary School. Jan 2020 - Jan 2021

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Developed lesson plans and assessments and managed classroom activities. Supported instruction through planning and classroom management strategies.
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Skills: Lesson-Planning, Assessment-Development, Classroom-Management, Teaching

## Education

### University of Lagos

Bachelor of Science, Biochemistry. Grade: Second Class Lower

```text
Earned a B.Sc. in Biochemistry (Second Class Lower) from the University of Lagos.
```

## Tech stack

- Facebook Ads
- Dropbox
- Slack
- Zendesk
- HubSpot
- Google Workspace
- Microsoft Office 365
- Trello
- monday.com
- Zoom
- Zapier
- HelpDesk+
- Canva
- Calendly
- CapCut
- Meta Business Suite
- ChatGPT

To contact Taiwo Oluwadamilola, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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