# Tahir User

Tahir User is a remote worker on Himalayas, Customer Service Executive (Flipkart Process) at Vcosmos, based in India.

Source: https://himalayas.app/@tahiruser3

```text
AI prompt writer and video annotation specialist creating Hindi prompts and evaluating generative AI responses.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | India |
| Authorized to work in | India |
| Salary expectations | 70k+ INR |
| Job categories | AI Prompt Designer, AI Response Evaluator, Video Annotation Specialist, Customer Service, Operations Executive |
| Skills | Customer Support, Voice support, Non Voice Support, Email Support, Live Chat, AI Prompting, Hindi Sentence Generation, Prompt Engineering, AI Response Evaluation, LLM Response Ranking, Generative AI, Video Annotation, Action Labeling, Temporal Segmentation, KYC Processing |

## About

```text
As a freelance AI Prompt Writer, Response Evaluator & Video Annotation Specialist, I created Hindi prompts for generative AI models and evaluated, compared, and ranked their responses for accuracy, relevance, reasoning, and instruction following.

I reviewed AI-generated content for quality and language accuracy, refined prompts, and followed detailed project guidelines. I also validated video tags against actions and corrected mismatched annotations.

My video annotation work included tracking movement and posture, segmenting clips into focused events, and identifying hand usage and object interactions.

At Vcosmos, I handled customer calls and live chats for the Flipkart Process, recorded interactions in CRM systems, and escalated complex cases. At Startek, I supported the Zomato Process through email and live chat, document verification, KYC checks, and image and content moderation.
```

## Experience

### Customer Service Executive (Flipkart Process)

Vcosmos

```text
Handled inbound customer calls and live chats to resolve complex queries in a blended process environment. Maintained accurate CRM records and escalated high-priority cases while meeting performance targets.
```

Skills: Customer-Service, Live-Chat, CRM, Escalation-Management, SLA-Adherence, Call-Handling

### Operation Executive (Zomato Process)

[Startek](https://himalayas.app/companies/startek)

```text
Managed high-volume email and live chat interactions, performed document verification and KYC checks, and conducted image and content moderation. Collaborated with internal teams to resolve operational issues.
```

Skills: Email-Support, Live-Chat, KYC, Document-Verification, Content-Moderation, SLA-Compliance

### AI Prompt Writer, Response Evaluator & Video Annotation Specialist

Freelance

```text
Created high-quality Hindi prompts for generative AI models and evaluated, compared, and ranked AI-generated responses. Performed video annotation, temporal segmentation, and validation of pre-labeled tags.
```

Skills: AI-Prompting, Prompt-Engineering, AI-Response-Evaluation, LLM-Response-Ranking, Generative-AI, Video-Annotation, Temporal-Segmentation, Hindi

## Education

### Dr. A.P.J. Abdul Kalam Technical University

Master of Business Administration, Business Administration

```text
Completed an MBA from Dr. A.P.J. Abdul Kalam Technical University in 2019.
```

### Mahatma Jyotiba Phule Rohilkhand University

Master of Commerce, Commerce

```text
Completed a Master of Commerce from Mahatma Jyotiba Phule Rohilkhand University in 2013.
```

### Mahatma Jyotiba Phule Rohilkhand University

Bachelor of Commerce, Commerce

```text
Completed a Bachelor of Commerce from Mahatma Jyotiba Phule Rohilkhand University in 2011.
```

## Tech stack

- Google Docs
- Google Sheets

To contact Tahir, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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