# Swapna Prathikantham Swapna Prathikantham is a remote worker on Himalayas, Employment Coach Specialist at Sign for Work, based in Australia. Source: https://himalayas.app/@swapnaprathikantham ```text Aspiring data analyst trained at Generation Australia; analyzed streaming-business performance and surfaced a -7.10% operating contribution margin. ``` | Detail | Value | | --- | --- | | Availability | Looking for a job | | Location | Australia | | Authorized to work in | Australia | | Salary expectations | 90k+ AUD | | Job categories | Data Analyst | | Skills | Data Analysis, Data Cleaning, Exploratory Data Analysis, Data Visualization, Dashboard Reporting, Trend Analysis, Data Quality, Reporting, SQL, Python, Pandas, Excel, Power BI, Jupyter Notebooks, Responsible AI | ## What I'm looking for ```text I’m pursuing a career in data analytics, where I can use data to generate meaningful insights, support informed decision-making and contribute to a data-driven team. ``` ## About ```text At Generation Australia, I completed hands-on data analytics training in Excel, SQL, Python, Jupyter Notebook and Power BI. In a capstone project, I collaborated on an analysis of an Australian subscription streaming business, cleaning and validating eight datasets and examining revenue, operating costs and trends. That analysis identified a -7.10% operating contribution margin against a 12% target, flagged inconsistencies in marketing conversion data, and examined improving monthly financial performance. I shared findings and recommendations through a collaborative dashboard and team presentation. Before pursuing data analytics, I worked across employment services, procurement, logistics and customer service, and ran Swapna Photography. I’m continuing to build my analytics and responsible AI skills through practical projects and professional development. ``` ## Experience ### Employment Coach Specialist Sign for Work. Apr 2026 - Jul 2026 ```text Delivered specialised employment services supporting Deaf and Hard of Hearing participants to achieve sustainable employment outcomes. Built employer partnerships and maintained compliance documentation aligned with program KPIs. ``` Skills: Case-Management, Stakeholder-Engagement, Problem-Solving, Coaching, Relationship-Management, Reporting ### Job Coach & Site Operations atWork Australia. Nov 2023 - Apr 2026 ```text Delivered Workforce Australia services, supporting 175+ participants into sustainable employment and developing 400+ tailored Job Plans. Achieved 75% post-placement outcomes and increased placement opportunities by 80%. ``` Skills: Case-Management, Job-Planning, Stakeholder-Engagement, Trauma-Informed-Care, CRM, Reporting, KPI-Management ### Event Partner E3 Events. Jan 2023 - Dec 2023 ```text Coordinated vendor onboarding, scheduling and event logistics, maintaining accurate supplier records and operational tracking. ``` Skills: Vendor-Management, Scheduling, Logistics, Reporting ### Photographer Swapna Photography. Jan 2019 - Dec 2023 ```text Managed client relationships and delivered photography services through a self-employed business. Developed a digital marketing strategy that increased client inquiries by 90% within 3 months. ``` Skills: Customer-Relationship-Management, Digital-Marketing, Photography ### Logistics and Supply Chain Freelancer Self Employed. Jan 2016 - Dec 2019 ```text Managed procurement activities including supplier sourcing, vendor evaluation, negotiations, and purchasing coordination. Maintained inventory tracking and supplier performance oversight. ``` Skills: Procurement, Vendor-Management, Negotiation, Inventory-Management, Supplier-Relationship-Management ### Buyer [Tesco](https://himalayas.app/companies/tesco). Jan 2015 - Dec 2015 ```text Managed procurement operations and purchase order processing using Oracle 11i ERP systems. Coordinated procurement lifecycle activities and analysed data to support operational efficiency. ``` Skills: Procurement, Oracle-11i, Purchase-Order-Processing, Data-Analysis, Inventory-Management ### Purchasing Officer DTDC Logistics and Courier Company. Jan 2013 - Dec 2013 ```text Managed vendor coordination, quotation analysis, and procurement documentation. Negotiated with suppliers to achieve cost-effective purchasing outcomes. ``` Skills: Vendor-Management, Negotiation, Procurement, Reporting ### Customer Service Executive & Agent IQOR Business Process Outsourcing Company. Jan 2010 - Dec 2012 ```text Managed high-volume account portfolios and resolved billing discrepancies and payment issues. Maintained accurate documentation and developed strong stakeholder communication skills. ``` Skills: Customer-Service, Account-Management, Problem-Solving, Communication-Skills, Compliance ## Education ### Generation Australia Data Analytics Program, Data Analytics. 2026 - 2026 Activities and societies: Capstone project on subscription streaming business performance analysis; collaborated on end-to-end analysis, cleaned and validated datasets, used Excel, SQL, Python, and Power BI, and presented findings. ```text Completed an intensive, hands-on Data Analytics program, developing practical skills in data cleaning, processing, analysis, visualization, and reporting using Excel, SQL, Python, Jupyter Notebook, and Power BI. ``` ### Microsoft Founderz AI Agent Course, Artificial Intelligence. 2026 - 2026 Activities and societies: Built and tested an AI agent across six scenarios, incorporated reference sources, and refined occupational inference. ```text Completed an AI Agent course, building an EvidenceFirst Agent to evaluate claims against supporting evidence and classify findings. ``` ### Vital Learning Edge ISO/IEC 27001 Lead Auditor, Information Security. 2026 - 2026. Grade: 85% ```text Passed the ISO/IEC 27001 Lead Auditor examination with 85%, developing knowledge of audit planning, evidence evaluation, and reporting. ``` ### Cyber5050 / CyberCX Academy Cybersecurity Fundamentals, Cybersecurity. 2026 - 2026 ```text Completed foundational training in cybersecurity, risk, access management, and security operations. ``` ### 1000 Women in AI 1000 Women in AI Program, Artificial Intelligence. 2026 - 2026 ```text Participated in the 1000 Women in AI program, building skills in AI and data analytics. ``` ### Transformation Academy Certified Career Coach, Career Coaching. 2026 - 2026 ```text Earned the Certified Career Coach credential, developing coaching skills for career development. ``` ### GenU Fundamentals for Inclusive Employment, Inclusive Employment. 2026 - 2026 ```text Completed the Fundamentals for Inclusive Employment course, focusing on inclusive employment practices. ``` ### The Data Analytics Institute Certified Data Analyst, Data Analytics. 2025 - 2025 ```text Earned the Certified Data Analyst credential, demonstrating proficiency in data analytics. ``` ### University of Central Lancashire Master of Science, Logistics and Supply Chain Management. 2010 - 2010 ```text Master of Science in Logistics and Supply Chain Management. ``` ### Jawaharlal Nehru Technological University Bachelor of Technology, Computer Science. 2008 - 2008 ```text Bachelor of Technology in Computer Science. ``` ## Tech stack - Pandas - Python - Microsoft Excel - SQL - Power BI To contact Swapna, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire). ## People also viewed - [Kiran Patil](https://himalayas.app/@kiranpatil): Data Strategy Specialist, SterlingCheck - [Vastav Bhagat](https://himalayas.app/@vastavbhagat): Data Analyst, Intent Amplify - [Bryce Kennedy](https://himalayas.app/@brycekennedy): Associate Technology Analyst, Infosys Limited - [Dylan Garcia](https://himalayas.app/@dylangarcia): Supply Chain Data Analyst, Riverina - [Sandeep Karmacharya](https://himalayas.app/@sandeepkarmacharya): LLM Evaluator, Outlier - [Sayan Tarafdar](https://himalayas.app/@sayantarafdar): Freelance Data Analyst, Fundsorter - [Arushi Galhotra](https://himalayas.app/@arushigalhotra): Lead Services Analyst, SCS Schreder - [Prachi Agarwal](https://himalayas.app/@prachiagarwal2): People Service Coordinator, Officeworks - [Ofoma Amanda](https://himalayas.app/@ofomaamanda): Member/Volunteer, Welfare and Community Support, St. Vincent de Paul Society - [Rinumol Roy](https://himalayas.app/@rinumolroy): Community Care Worker, Catholic Healthcare