# Svetlana Zviagintceva

Svetlana Zviagintceva is a remote worker on Himalayas, Business Development Representative, EMEA at Twilio, based in Ireland.

Source: https://himalayas.app/@svetlanazviagintceva

```text
Business Development Representative at Twilio, advancing cloud communications and customer engagement across EMEA.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | Ireland |
| Authorized to work in | Ireland |
| Salary expectations | 40k+ EUR |
| Job categories | Business Development Representative, Account Manager, Social Media Account Executive, Technical Support Agent, Retail Buyer, Assistant Buyer |
| Skills | Business Development, Lead Generation, Outbound Sales, Sales Prospecting, Enterprise Sales, B2B Sales, Cloud Sales, Pipeline Management, Lead Qualification, Sales Development, Consultative Selling, Account Management, Negotiation, Cloud Computing, Cloud Infrastructure |
| Website | https://enhancv.com |

## About

```text
At Twilio, I identified strategic leads across EMEA and introduced clients to cloud communication APIs and customer engagement solutions. I tailored outbound outreach to usage-based and subscription-based revenue models.

At TTEC, I worked on Google Cloud business development across EMEA and CEE, achieving 138% of my FY24 target and generating 144 qualified opportunities and $45M in ACV. I also received the Platinum Club 2023 award after exceeding my FY23 target.

At Google, I managed enterprise client relationships and advised on digital marketing and advertising opportunities. Earlier, at Accenture, I supported Meta advertising clients and provided technical support to Google partners.
```

## Experience

### Business Development Representative, EMEA

[Twilio](https://himalayas.app/companies/twilio). Sep 2025 - Jan 2026

```text
Identified and evaluated strategic leads across key verticals in EMEA, advocating for Twilio's cloud communication APIs and customer engagement solutions. Conducted tailored outbound outreach and educated clients on leveraging APIs to drive adoption.
```

Skills: Communication-APIs, Customer-Engagement, Outbound-Outreach, Usage-Based-Pricing, Subscription-Models, Cross-Functional-Collaboration, Pipeline-Growth

### Senior Business Development Representative

TTEC. Jul 2022 - Sep 2025

```text
Achieved 138% of yearly target in FY24, generating 144 qualified opportunities and $45M in ACV, and exceeded quota at 122% in FY23. Spearheaded market expansion across CEE, building pipelines with C-Suite executives and partnering with Google Cloud Account Managers.
```

Skills: Business-Development, Lead-Generation, Cloud-Computing, Big-Data, Business-Intelligence, PaaS, SaaS, IaaS, Outbound-Sales, Sales-Prospecting, Enterprise-Sales, B2B-Sales, Pipeline-Management, Lead-Qualification, Consultative-Selling, Account-Management, Negotiation, GCP, CRM, LinkedIn-Sales-Navigator, APIs, Cross-Functional-Collaboration

### Account Manager, LCS

[Google](https://himalayas.app/companies/google). Jan 2022 - Jun 2022

```text
Managed high-value relationships with tier-1 enterprise clients, addressing complex business and growth challenges. Identified and executed strategic digital marketing and advertising opportunities to scale client revenue.
```

Skills: Account-Management, Enterprise-Sales, Digital-Marketing, Advertising, Customer-Relationship-Management, Technical-guidance, Product-Advocacy

### Social Media Account Executive

[Accenture](https://himalayas.app/companies/accenture). Nov 2020 - Jan 2022

```text
Consulted enterprise clients on ad campaign optimization, executing strategic plans to achieve client ROI and revenue growth. Managed a high-volume client portfolio, delivering pre-sales consultation and post-sales adoption support.
```

Skills: Social-Media, Campaign-Optimization, ROI, Pre-Sales, Post-sales-Support, Product-Feedback, User-Trends

### Technical Support Agent

[Accenture](https://himalayas.app/companies/accenture). May 2019 - Apr 2020

```text
Provided high-touch technical and consultation support for Video Monetization, Analytics, and Channel Management to premium partners via Chat and Email, consistently exceeding volume and CSAT KPIs. Identified and resolved global platform issues in collaboration with product support teams.
```

Skills: Technical-Support, Video-Monetization, Analytics, Channel-Management, Live-Chat, Email-Support, CSAT, Issue-Resolution

### Retail Buyer

Lenta. May 2014 - Apr 2018

```text
Managed sales strategies, SKU portfolios of 4,200 SKUs, supplier negotiations, and cross-functional operations across 35 subcategories.
```

Skills: Retail-Buying, SKU-Management, Supplier-Negotiation, Cross-Functional-Operations, Sales-Strategy

### Assistant Buyer

Lenta. Dec 2011 - May 2014

```text
Participated in negotiations with suppliers and managed weekly promotional activities and stock levels.
```

Skills: Supplier-Negotiation, Promotional-Activities, Stock-Management

## Education

### Dublin Business School

Master's degree, Digital Marketing. 2019 - 2020

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Master's degree in Digital Marketing from Dublin Business School, completed in 2020.
```

### ITMO University

Master's degree, Economics. 2002 - 2007

```text
Master's degree in Economics from ITMO University, completed in 2007.
```

## Tech stack

- Google Cloud Platform
- LinkedIn Sales Navigator

To contact Svetlana, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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