# Suva Chowdhury

Suva Chowdhury is a remote worker on Himalayas, Commercial & Contract Program Manager at TikTok Technologies Limited, based in Ireland.

Source: https://himalayas.app/@suvachowdhury

```text
Commercial & Contract Program Manager at TikTok, advancing Six Sigma process improvement across a $1.2 billion operational ecosystem.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | Ireland |
| Authorized to work in | Ireland |
| Salary expectations | 70k+ EUR |
| Job categories | Project Manager, Program Manager, Change Manager, Operations Manager, Commercial Manager |
| Skills | Project Management, Program Management, Business Transformation, Process Reengineering, Six Sigma, Change Management, Strategic Risk Management, Project Governance, Partner Governance, Contract Lifecycle Management, Source to Pay (S2P), Statement of Work (SOW), Master Services Agreements, Budget Compliance, SLA Governance |

## About

```text
At TikTok Technologies Limited, I drive Six Sigma-led process improvement to identify bottlenecks and support cost optimisation within a $1.2 billion operational ecosystem. I also manage contract lifecycle governance, including S2P controls and SOW and MSA oversight.

As Partner Program Manager at TikTok Technologies Limited, I oversaw performance, workflow adherence, quality and policy compliance across 14 partners and 64 global locations. I applied AI-enabled analytics to monitor KPIs, automate reporting and inform strategic recommendations.

At Cognizant Technology Solutions, I led process re-engineering across Google Ads and content moderation services, improving productivity by 25% and quality by 15%. Earlier, I designed employee training and development frameworks at Intelenet Global Services (Teleperformance), and delivered training and sales coaching at KSK Informatics Pvt. Ltd. and Xplore Tech Services Pvt. Ltd.
```

## Experience

### Commercial & Contract Program Manager (current)

[TikTok Technologies Limited](https://himalayas.app/companies/tiktok)

```text
Drive Six Sigma-led process improvement initiatives to identify bottlenecks, support cost optimisation, and advance operational transformation within a $1.2 billion operational ecosystem. Manage contract lifecycle governance, including operational compliance, budget adherence, and source-to-pay controls.
```

Skills: Six-Sigma, Process-Improvement, Cost-Optimization, Contract-Management, S2P, SOW, MSAs, Governance, Compliance, Budget-Management

### Operations Lead

[Cognizant Technology Solutions](https://himalayas.app/companies/cognizant). Sep 2018 - Jan 2020

```text
Led process re-engineering across Google Ads and content moderation services, achieving a 25% productivity improvement and 15% improvement in quality. Managed and coached a team of 32 employees through performance development and operational process changes.
```

Skills: Process-Reengineering, Google-Ads, Content-Moderation, Team-Management, SLA-Governance, Quality-Control, SOP流程设计, Performance-Development

### Assistant Manager - Training & Development

[Intelenet Global Services (Teleperformance)](https://himalayas.app/companies/teleperformance-com). Feb 2016 - Sep 2018

```text
Designed and implemented onboarding and development frameworks for 250+ employees, supporting organisational change and workforce readiness. Modernised training programmes with varied learning methods to strengthen programme effectiveness and knowledge retention.
```

Skills: Training-and-Development, Onboarding, Learning-Frameworks, Change-Management, Quality-Standards, Customer-Experience

### Team Leader - Learning & Development

KSK Informatics Pvt. Ltd.. Nov 2012 - Jul 2015

```text
Delivered internal training improvements that reduced training costs and employee time-to-proficiency. Redesigned training materials and multimedia resources to support consistent process adoption and stronger learning outcomes.
```

Skills: Training, Learning-and-Development, Cost-Reduction, Training-Materials, Multimedia, Process-Adoption, Audit

### Trainer & Sales Coach

Xplore Tech Services Pvt. Ltd.. Jul 2006 - Jul 2009

```text
Led recruitment, training, and coaching for sales teams, contributing to higher productivity and lower turnover. Partnered with Marketing, Finance, and HR to align learning programmes with commercial and service objectives.
```

Skills: Sales-Training, Coaching, Recruitment, Productivity, Turnover-Reduction, Cross-Functional-Collaboration

### Partner Program Manager

[TikTok Technologies Limited](https://himalayas.app/companies/tiktok)

```text
Oversaw partner programme performance, workflow adherence, quality, and policy compliance across 14 external partners and 64 global locations. Applied AI-enabled analytics to monitor key performance indicators, automate reporting, and provide data-backed strategic recommendations.
```

Skills: Partnership-Management, Performance-Monitoring, Quality-Assurance, Policy-Compliance, AI-Analytics, KPI-Monitoring, Reporting, Risk-Mitigation

## Education

### ASQ

Lean Six Sigma Black Belt, Lean Six Sigma

```text
Currently pursuing Lean Six Sigma Black Belt certification.
```

### University College Dublin

Python for Data Science, Data Science

```text
Completed Python for Data Science in 2026; AI/ML data analytics specialisation in progress.
```

### KPMG

Six Sigma Green Belt, Six Sigma

```text
Completed Six Sigma Green Belt certification in 2026.
```

### Sikkim Manipal University

BBA, Marketing

```text
Earned a Bachelor of Business Administration with a focus on Marketing.
```

### Bharathiar University

MBA, Business Administration

```text
Earned an MBA from Bharathiar University.
```

### IIBS Kolkata

PGPBM, International Business

```text
Earned a Post Graduate Programme in Business Management with a focus on International Business.
```

## Tech stack

- Python
- Google Ads

To contact Suva, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

## People also viewed

- [Silvia Mazzotti](https://himalayas.app/@silviamazzotti): Programmatic Account Manager, Google
- [Renata Gomes](https://himalayas.app/@renatagomes): Partner Opportunity Manager, Amazon Web Services
- [Kunal Chandak](https://himalayas.app/@kunalchandak): Senior Growth Consultant, Deloitte
- [Tomas Santino](https://himalayas.app/@tomassantino): Project Analyst Operations, Coinbase
- [António Estremina](https://himalayas.app/@antnioestremina): Program Manager – Enterprise & Strategic Support Operations, Accenture
- [Kristina Rozuma](https://himalayas.app/@kristinarozuma): Career Coach & Mentor, Freelance
- [Matthias Kalt](https://himalayas.app/@matthiaskalt): Program Manager | Training, Policy & Quality Operations, Cognizant Technology Solutions
- [Ihor Kramskyi](https://himalayas.app/@ihorkramskyi): Accelerated Growth Consultant, Google Ads, Google
- [Sangeeta Singh](https://himalayas.app/@sangeetasingh1): Manager, Sr. Manager Project & Professional Services, Sopra Steria India
- [Nilesh Dingare](https://himalayas.app/@nileshdingare): Lead Technical Programme Manager, Cloud Kinetics