# Sushain Arora

Sushain Arora is a remote worker on Himalayas, Sr. Scrum Master at Intime Infotech Inc., based in India.

Source: https://himalayas.app/@sushainarora

```text
Scrum Master at Intime Infotech Inc. improving sprint predictability and coordinating SAFe delivery for banking and healthcare products.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | India |
| Authorized to work in | India |
| Salary expectations | 1469k+ INR |
| Job categories | Scrum Master, Agile Project Manager, Release Manager, Delivery Manager |
| Skills | Scrum, Agile Delivery, SAFe, Kanban, PI Planning, Art Coordination, Scrum Facilitation, Agile Coaching, Backlog Refinement, Sprint Goal Alignment, Capacity Planning, Delivery Predictability, Impediment Management, Risk Management, Dependency Management |
| LinkedIn | https://linkedin.com/in/sushain-arora-32124417b |

## About

```text
At Intime Infotech Inc., I facilitate Agile delivery across cross-functional teams and support SAFe practices such as PI Planning and ART coordination. I improved Sprint Goal completion and delivery predictability by about 20% through capacity planning, backlog management, and dependency tracking.

At Veraz Inc., I coached teams in Scrum values and continuous improvement, contributing to improved Agile maturity and collaboration. I partnered with Product Owners on backlog refinement and Sprint planning, supporting more reliable Sprint commitments.

Earlier at Intime Infotech Inc., I supported Scrum delivery and manual testing for web and mobile applications. I also created Jira dashboards, helped resolve blockers, and supported digital banking, credit card, and healthcare product enhancements.
```

## Experience

### Sr. Scrum Master (current)

Intime Infotech Inc.. May 2026 - Present

```text
Improved Sprint Goal completion and delivery predictability by ~20% through capacity planning and dependency tracking. Facilitated 2 cross-functional Agile teams and supported SAFe practices including PI Planning and ART coordination.
```

Skills: Scrum, SAFe, Kanban, Jira, Confluence, Azure-DevOps, Agile-Metrics, Capacity-Planning, Release-Management, PI-Planning, Art-Coordination, ChatGpt, Microsoft-Copilot

### Scrum Master

Veraz Inc.. Oct 2024 - May 2026

```text
Facilitated Scrum practices across 2 Agile teams, improving Sprint Planning, Daily Scrum, Sprint Review, and Retrospective effectiveness. Coached teams on Scrum values and self-management, contributing to ~20% improvement in Agile maturity.
```

Skills: Scrum, SAFe, Kanban, Jira, Confluence, Azure-DevOps, Agile-Coaching, Risk-Management, Dependency-Management, ChatGpt, Microsoft-Copilot

### Scrum Master / Agile PM

Zealhire Inc.. Jun 2024 - Sep 2024

```text
Supported Product Owners in Backlog Refinement, ordering, estimation, and acceptance criteria, reducing requirement-related rework by ~15%. Facilitated Scrum events and coordinated with cross-functional teams to maintain Sprint commitments.
```

Skills: Scrum, Kanban, Jira, Backlog-Refinement, Estimation, Agile-Delivery, Stakeholder-Management

### Scrum Master / QA

Intime Infotech Inc.. Feb 2021 - Jun 2024

```text
Supported cross-functional Agile teams in implementing Scrum practices and performed manual testing of web and mobile applications. Created Jira-based Agile dashboards to provide visibility into Sprint completion and delivery trends.
```

Skills: Scrum, Kanban, Jira, Manual-Testing, Regression-Testing, Smoke-Testing, Sanity-Testing, Agile-Coaching, Defect-Management

### Associate Customer Support

[Tech Mahindra](https://himalayas.app/companies/tech-mahindra). Aug 2020 - Feb 2021

```text
Responded to customer inquiries via phone, email, and chat, ensuring prompt and professional communication. Delivered accurate product, service, policy, and procedure information to resolve issues effectively.
```

Skills: Customer-Support, Communication-Skills, Problem-Solving

## Education

### NMIMS Global Access School For Continuing Education

MBA, Marketing

```text
Pursued an MBA in Marketing at NMIMS Global Access School For Continuing Education, completing in 2023.
```

## Tech stack

- GitHub
- Jenkins
- Slack
- Microsoft Teams
- Azure DevOps
- Jira
- Confluence
- Trello
- Smartsheet
- Microsoft Excel
- monday.com
- Git
- Miro
- Zoom
- ServiceNow
- GitHub Copilot
- SAFe
- ChatGPT
- Microsoft PowerPoint
- Microsoft Copilot

To contact Sushain, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

## People also viewed

- [Ganesh Reddy](https://himalayas.app/@ganeshreddy): Scrum Master, Info Vision Labs
- [Snehal Agresar](https://himalayas.app/@snehalagresar): Associate Technical Project Manager, NGV Software
- [Paramjit Singh](https://himalayas.app/@paramjit46): Scrum Master, Tata Consultancy Services
- [Preeti Shinde](https://himalayas.app/@preetishinde): Scrum Master, Infosys Limited
- [rangita sarkar](https://himalayas.app/@rangitasarkar): Scrum Master, Tata Consultancy Services
- [Neha Khobragade](https://himalayas.app/@nehakhobragade): Scrum Master & Project Manager, Accenture
- [Roshni jain](https://himalayas.app/@roshnijain03): Project Manager & Scrum Master, Capgemini
- [Kalyan Chakravarthi](https://himalayas.app/@kalyanchakravarthi1): Organizational Effectiveness Manager, Amgen Technology Private Limited
- [Pooja Sharad Wagh](https://himalayas.app/@poojasharadwagh): Scrum Master, IntegriChain Pvt. Ltd
- [Devipriya User](https://himalayas.app/@devipriyauser): Senior Engineer, HCL Tech