# sulagna bose

sulagna bose is a remote worker on Himalayas, Collection Manager at Bajaj Finance, based in India.

Source: https://himalayas.app/@sulagnabose

```text
Customer relations specialist at Bajaj Finance, managing collections and customer handling.
```

| Detail | Value |
| --- | --- |
| Availability | Open to opportunities |
| Location | India |
| Authorized to work in | India |
| Salary expectations | 30k+ USD |
| Job categories | Customer Relations Specialist, Collections |
| Skills | Collection Management, Recovery Management, Customer Handling, Debt Recovery, Data Entry, Microsoft Office, Basic Computer Operations, Debt Recovery Agent (DRA) Certification |

## What I'm looking for

```text
I’m eager to leverage my collection management and customer handling experience to provide exceptional service and contribute to customer satisfaction at Softtek.
```

## About

```text
At Bajaj Finance, I worked as a Collection Manager, managing collections and customer relationships.

Before that, I worked as a Collection Executive at HDB Financial Services.

I hold a Debt Recovery Agent (DRA) Certification from Indian Institute of Banking & Finance.

I bring experience in recovery management, data entry, and basic computer operations, including MS Office.
```

## Experience

### Collection Manager

[Bajaj Finance](https://himalayas.app/companies/bajaj-finserv-ltd)

```text
Managed collection activities and customer handling, ensuring effective recovery management and positive customer relationships.
```

Skills: Collection-Management, Customer-Handling, Recovery-Management, Data-Entry, Basic-Microsoft-Office

### Collection Executive

HDB Financial Services

```text
Executed collection processes and managed customer interactions to support debt recovery and maintain customer satisfaction.
```

Skills: Collections, Customer-Handling, Recovery-Management, Data-Entry, Basic-Microsoft-Office

## Education

### St. Paul’s Cathedral Mission College, University of Calcutta

Graduation

```text
Graduation from St. Paul’s Cathedral Mission College, University of Calcutta in 2022.
```

### Dum Dum Girls High School (H.S), WBCHSE

Higher Secondary (12th)

```text
Higher Secondary (12th) from Dum Dum Girls High School (H.S), WBCHSE in 2019.
```

### Dum Dum Subhas Nagar Girls High School (H.S), WBBSE

Secondary (10th)

```text
Secondary (10th) from Dum Dum Subhas Nagar Girls High School (H.S), WBBSE in 2017.
```

### Indian Institute of Banking & Finance

Debt Recovery Agent (DRA) Certification

```text
Debt Recovery Agent (DRA) Certification from Indian Institute of Banking & Finance.
```

## Tech stack

- Microsoft Office

To contact sulagna, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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