# Sujatha Prakash Kumar

Sujatha Prakash Kumar is a remote worker on Himalayas, Workforce Management Analyst at Kyndryl Solution Pvt Ltd, based in Finland.

Source: https://himalayas.app/@sujathaprakashkumar

```text
Senior Workforce Management and HR Operations professional delivering measurable improvements.
```

| Detail | Value |
| --- | --- |
| Availability | Open to opportunities |
| Location | Finland |
| Authorized to work in | Finland |
| Job categories | Workforce Management Analyst, Workforce Planning Management, HR Operations, Resource Management, Capacity Planning, Reporting and Analytics, Business Analyst Finance, Workforce Analytics Specialist, Workforce Management Specialist, Workforce Management Consultant, Workforce Planning Specialist |
| Skills | Excel, Workforce Management, Capacity Planning, Forecasting, Onboarding, HR Operations, PowerPoint, SLA TAT Reporting, Workday, SAP, CSA, Citrix, Outlook, Microsoft Teams, Agile Ceremonies, Retrospective Review, Stakeholder Management, Process Improvement, Financial Analysis, Sprint Planning |

## What I'm looking for

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I seek a senior WFM/HR operations role where I can lead capacity planning, improve reporting and processes, collaborate across global stakeholders, and drive measurable efficiency gains.
```

## About

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I am a Senior Workforce Management and HR Operations professional with over 12 years of experience across WFM, HR service delivery, resource planning, and financial/administrative analysis.

I have a strong foundation in analytics, reporting, and team leadership developed through roles as a Workforce Management Analyst and a Finance & Admin Business Analyst, delivering improved reporting accuracy and operational efficiencies.

My achievements include improving reporting accuracy by 15%, reducing onboarding delays by 20%, increasing audit efficiency by 30%, and streamlining bench management to cut turnaround time by up to 18%.

I partner with stakeholders across global markets, support Agile teams, manage capacity planning and forecasting, and leverage tools such as Workday, SAP, HUB Analytics, and advanced MS Excel to drive measurable outcomes.
```

## Experience

### Workforce Management Analyst

Kyndryl Solution Pvt Ltd. Sep 2021 - Jun 2023

```text
Managed workforce inquiries and onboarding across global markets, prepared daily/weekly/monthly WFM dashboards improving reporting clarity, and led internal audits to identify process gaps and corrective actions.
```

Skills: Excel, Workforce-Management, Capacity-Planning, Forecasting, Onboarding, Stakeholder-Management, Reporting, Audit

### Workforce Management Professional

[IBM India Pvt Ltd](https://himalayas.app/companies/ibm-com). Sep 2017 - Sep 2021

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Managed resource utilization tracking, capacity planning, and bench management across geographies, streamlining fulfilment cycles and improving utilization visibility which reduced idle hours by 5%.
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Skills: Capacity-Planning, Stakeholder-Management, Reporting, Workday

### Finance & Admin Business Analyst

[IBM India Pvt Ltd](https://himalayas.app/companies/ibm-com). Sep 2010 - Sep 2017

```text
Led accounts receivable, cash application, collections, and deductions while driving 98% on-time reporting and coaching team performance to meet SLAs.
```

Skills: Accounts-Receivable, Cash-Application, Collections, SLA-Management, Reporting, Process-Improvement

## Education

### Visvesvaraya Technological University

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Attended Visvesvaraya Technological University (institution listed in education section).
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### Master of Business Administration

Master of Business Administration

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Completed a Master of Business Administration as listed in the education section.
```

## Tech stack

- Gmail
- Citrix

To contact Sujatha, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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