# Suhasini Suha

Suhasini Suha is a remote worker on Himalayas, Technical Business Analyst at SIMPLPOS, based in United States.

Source: https://himalayas.app/@suhasinisuha

```text
I improve enterprise applications through requirements, SQL analysis, integrations, and production support.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | United States |
| Authorized to work in | United States |
| Salary expectations | 95k+ USD |
| Job categories | Technical Business Analyst, Business Analyst, Product Owner, Scrum Master |
| Skills | Business Analysis, Requirements Gathering, BRD, FRD, User Stories, Use Cases, Process Flow, Gap Analysis, Impact Analysis, Requirements Traceability Matrix, Stakeholder Management, SQL, Data Analysis, Data Validation, Data Reconciliation, Root Cause Analysis, API Integration, Production Support, Incident Management, Change Management, ServiceNow, Excel, UAT, Functional Testing, Integration Testing, Regression Testing, Test Cases, Defect Management, Agile, Scrum, Azure DevOps, Jira, Microsoft Entra ID, Azure AD Connect, Active Directory, SSO, MFA, Conditional Access, RBAC, Azure RBAC, IAM, IGA, Identity Lifecycle Management, Provisioning, De Provisioning, Access Reviews, Entitlement Management, User Access Certification, Segregation of Duties, Least Privilege, Identity Governance, SAML 2.0, OAuth, OpenID Connect, SCIM, Federation, Claims Based Authentication, Application Onboarding, Security Roles, Permission Mapping, Access Workflows, SaaS Integration, CMDB, Knowledge Management, SOX Compliance, Audit Support, Access Control, Security Reviews, Compliance Reporting, Dynamics 365 CRM, Power Platform, Azure Security |

## What I'm looking for

```text
I'm looking to continue improving enterprise applications through business and technical requirements, SQL-driven analysis, production support, integrations, and Agile delivery.
```

## About

```text
At SimplPOS, I support data-driven enterprise applications by turning business needs into requirements, resolving production issues, and validating enhancements through SQL analysis and testing.

Previously at DTE Energy and SK International, I partnered with business, development, infrastructure, and support teams on incident triage, API integrations, Microsoft Entra ID SSO troubleshooting, data reconciliation, and production releases.

Across 12+ years in IT, I’ve created BRDs, FRDs, user stories, process flows, and test cases while using Agile delivery practices to improve enterprise applications and business processes.
```

## Experience

### Technical Business Analyst (current)

SIMPLPOS. Jun 2024 - Present

```text
Supported data-driven enterprise applications, production issues, enhancements, and business process improvements. Gathered and documented requirements, triaged incidents, and performed SQL data analysis and validation.
```

Skills: SQL, Microsoft-Entra-ID, Azure-AD, SSO, MFA, RBAC, Azure-Security, Dynamics-365-CRM, Power-Platform, Data-Analysis, Requirements-Gathering, BRD, FRD, User-Stories, Use-Cases, Process-Flow, Impact-Analysis, Test-Cases, UAT, Excel, ServiceNow, Agile, Scrum

### Senior Business Analyst

[DTE Energy](https://himalayas.app/companies/dte-energy). Jul 2021 - May 2024

```text
Supported enterprise applications by analyzing production incidents, service requests, and enhancements. Acted as liaison between business and technical teams, and performed SQL data analysis and SSO troubleshooting.
```

Skills: SQL, Microsoft-Entra-ID, Azure-AD-Connect, MFA, Conditional-Access, SSO, RBAC, Active-Directory, ServiceNow, Data-Analysis, BRD, FRD, User-Stories, Use-Cases, Process-Flow, Impact-Analysis, Test-Cases, UAT, Excel

### Technical Business Analyst

SK International. Jun 2017 - Jul 2021

```text
Supported enterprise applications, business processes, production issues, and enhancements. Gathered requirements, performed SQL analysis, and supported SSO troubleshooting and testing.
```

Skills: SQL, Active-Directory, Azure-AD, IAM-Governance, Application-Security, ServiceNow, Requirements-Gathering, BRD, FRD, User-Stories, Use-Cases, Process-Flow, Gap-Analysis, Impact-Analysis, Test-Cases, UAT, Excel

### Business Analyst

Synchrony Financial Services. Jun 2012 - Dec 2014

```text
Supported enterprise applications, production issues, and enhancements. Gathered requirements, performed SQL data analysis, and supported testing and Agile processes.
```

Skills: SQL, Microsoft-Entra-ID, Azure-AD, SSO, BRD, FRD, Use-Cases, User-Stories, Process-documentation, Gap-Analysis, Impact-Analysis, Test-Cases, UAT, Excel, Agile, Scrum

## Education

### Jawaharlal Nehru Technological University

Bachelor of Technology, Computer Science and Engineering

```text
Bachelor of Technology in Computer Science and Engineering from Jawaharlal Nehru Technological University, Hyderabad, India.
```

### International Scrum Institute

Certified Scrum Product Owner (CSPO), Scrum

```text
Certified Scrum Product Owner (CSPO) accreditation from the International Scrum Institute.
```

### International Scrum Institute

Certified ScrumMaster (CSM), Scrum

```text
Certified ScrumMaster (CSM) accreditation from the International Scrum Institute.
```

### University of Michigan – Dearborn

Master of Science, Computer and Information Science

```text
Master of Science in Computer and Information Science from the University of Michigan – Dearborn.
```

## Tech stack

- Azure RBAC
- Azure DevOps
- Jira
- Microsoft Excel
- sso
- SQL
- ServiceNow

To contact Suhasini, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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