# SUBHAJIT GONAI

SUBHAJIT GONAI is a remote worker on Himalayas, Voice Process Executive – L2 (Outbound) at Tech Mahindra, based in India.

Source: https://himalayas.app/@subhajitgonai

```text
Software engineer focused on web development and AI, with projects including a full-stack food delivery system and AI chatbot.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | India |
| Authorized to work in | India |
| Salary expectations | 140k+ INR |
| Job categories | Software Engineer, Artificial Intelligence Engineer, Web Developer |
| Skills | Software Development, Web Development, AI, Machine Learning, Natural Language Processing, API Integration, Fullstack Development, Java, Python, C, JavaScript, HTML, CSS, PHP, SQL |
| LinkedIn | https://linkedin.com/in/subhajit-gonai-b7071a2a6 |
| GitHub | https://github.com/SubhajitGonai |

## What I'm looking for

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I'm seeking internships or entry-level opportunities where I can apply my knowledge and skills, contribute to an organization’s success, and continue my professional growth.
```

## About

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At CodSoft, I developed AI-powered applications using APIs and Natural Language Processing, and created workflows for chatbot systems and intelligent assistants.

At CodSoft and ProdigyInfoTech, I built and enhanced responsive web pages and applications with HTML, CSS, and JavaScript. I also integrated APIs and helped debug front-end issues.

I built an Online Food Delivery System with a PHP and SQL back end for authentication, order processing, and database interactions. Users can browse a dynamic menu, place orders, and track them.

My projects also include a Python and Flask chatbot trained on predefined queries and responses, a machine-learning facial emotion detection system, and several browser-based applications. I completed a Bachelor of Technology in Computer Science & Engineering at BP. Poddar Institute of Management and Technology.
```

## Experience

### Voice Process Executive – L2 (Outbound)

[Tech Mahindra](https://himalayas.app/companies/tech-mahindra). May 2025 - Nov 2025

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Handled outbound L2 voice process, managing escalated and complex customer queries. Provided advanced support for product information, service upgrades, and issue resolution.
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Skills: Customer-Service, CRM, Communication-Skills, Problem-Solving, Escalation-Management

### Artificial Intelligence Intern

CodSoft. Aug 2024 - Sep 2024

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Developed AI-powered applications using APIs and Natural Language Processing (NLP) techniques. Designed interactive user interfaces using HTML, CSS, and JavaScript for AI tools.
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Skills: APIs, NLP, HTML, CSS, JavaScript, Chatbot-Development, User-Experience

### Web Development Intern

CodSoft. Aug 2024 - Sep 2024

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Built responsive web pages using HTML, CSS, and JavaScript for front-end development projects. Gained hands-on experience in integrating APIs for dynamic data rendering.
```

Skills: HTML, CSS, JavaScript, API-Integration, Debugging, Responsive-Design

### Web Development Intern

ProdigyInfoTech. Jul 2024 - Aug 2024

```text
Developed and enhanced web applications using HTML, CSS, and JavaScript. Collaborated with the development team to design and implement responsive user interfaces.
```

Skills: HTML, CSS, JavaScript, Responsive-Design, Debugging, Code-Review

## Education

### BP. Poddar Institute of Management and Technology

Bachelor of Technology, Computer Science and Engineering. 2021 - 2024. Grade: CGPA: 8.35

```text
Completed Bachelor of Technology in Computer Science and Engineering with a CGPA of 8.35.
```

### Dr. B. C. Roy Polytechnic

Diploma, Computer Science and Technology. 2018 - 2021. Grade: CGPA: 8.0

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Completed Diploma in Computer Science and Technology with a CGPA of 8.0.
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### Kandra J. M. High School

Higher Secondary, Science. 2017 - 2018. Grade: 60%

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Completed Higher Secondary in Science with a percentage of 60%.
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### Kandra J. M. High School

Secondary, General. 2015 - 2016. Grade: 58%

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Completed Secondary education with a percentage of 58%.
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## Tech stack

- MySQL
- PostgreSQL
- Microsoft SQL Server
- Next.js
- Visual Studio
- JavaScript
- Python
- Java
- PHP
- C
- Flask
- Microsoft Excel
- SQL
- Microsoft Word
- Microsoft PowerPoint
- Cisco
- HTML
- CSS

To contact SUBHAJIT, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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