# Stephanie Rose

Stephanie Rose is a remote worker on Himalayas, HR Operations Manager at Dutchman Heating & Cooling, based in United States.

Source: https://himalayas.app/@stephanierose1

```text
First HR hire, twice. I build People Ops from scratch for growing companies: hiring, performance, onboarding, and AI-powered HR workflows.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | United States |
| Authorized to work in | United States |
| Salary expectations | 80k+ USD |
| Job categories | People Operations Manager, HR Manager, HR Operations Manager |
| Skills | People Operations, HR Systems Design and Administration, Performance Management, Full Cycle Recruiting, Structured Interviews, Lifecycle Design, Onboarding And Offboarding, Policy Development, Change Management, Process Improvement, AI Workflow Design, Workforce Planning, People Management, Google Workspace, Microsoft 365 |
| LinkedIn | https://linkedin.com/in/stephanie-rose-peopleops |

## About

```text
I build People Ops from scratch for companies that have outgrown running on goodwill and group texts.

I’ve been the first dedicated HR hire twice. In my current role, I started with no HRIS, no reviews, and no consistent hiring process. I built the performance management system, structured interviews with scoring rubrics, onboarding and offboarding, career ladders, and a full policy library. Within a year of rollout, every employee had a formal review, and nearly everyone I’ve hired has stayed past 90 days. I also manage four direct reports and run employee-led 1:1s.

Before that, I helped National SoftWash grow revenue 278%. I rolled out a new compensation platform without direct authority over the people using it, and I built the job tracking system that took holiday lighting installs from 70 to over 300. Earlier, I founded and ran a cleaning business for ten years, which is where I built my first scored hiring rubrics.

I use AI in my everyday HR work. My interview workflow turns transcripts into notes, hiring manager summaries, and rubric scores. It saves 20 to 30 minutes per candidate and makes evaluations more consistent.

My view is that most people problems are systems problems, and people take the right way when it’s also the easy way. I’m looking for a remote People Ops role at a growing company that needs someone to build the foundation.
```

## Experience

### HR Operations Manager (current)

Dutchman Heating & Cooling. Nov 2024 - Present

```text
Built People Operations infrastructure from scratch as the first dedicated HR and operations hire, spanning the full employee lifecycle. Manages four direct reports and developed the company's first performance management framework and hiring infrastructure.
```

Skills: People-Management, Performance-Management, Change-Management, Recruitment, Onboarding, AI-Workflow-Design, HouseCall-Pro, Google-Workspace, Microsoft-365, Asana, Slack

### Office Manager (Operations & People Ops Lead)

National SoftWash & LightUpTheBurbs.com. Mar 2022 - Aug 2024

```text
Led day-to-day operations for a growing exterior services company, coordinating scheduling, customer service, vendor relationships, and technician management. Played a key role in launching the LightUpTheBurbs division, which grew revenue 278% within two years.
```

Skills: Operations-Management, Project-Management, People-Management, Change-Management, Hiring, Google-Sheets, CRM, Vendor-coordination

### Founder and Owner

Peachy Clean and Green. Aug 2012 - Mar 2022

```text
Founded and ran a residential cleaning business for ten years, growing revenue 22% annually with a team of 10. Rebuilt hiring, onboarding, and performance systems, cutting early turnover by 18%, and sold the business to employees at exit.
```

Skills: Business-Management, Hiring, Onboarding, Performance-Management, Team-Leadership, Customer-Service

## Education

### Joliet Junior College

Associate of Arts, General Studies

```text
Earned an Associate of Arts degree from Joliet Junior College.
```

## Tech stack

- Slack
- Microsoft Teams
- Google Workspace
- Asana
- Google Sheets
- Zoom
- Rippling
- ChatGPT
- Microsoft 365
- Claude

To contact Stephanie, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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