# Stefan User

Stefan User is a remote worker on Himalayas, Project Lead – Utilities (Cables & Pipelines) at Syntax Infra, based in Colombia.

Source: https://himalayas.app/@stefanuser4

```text
Senior operations & project leader. 15+ yrs in complex infrastructure. Remote (UTC-5), AI-driven ops, fluent NL/EN/ES/DE.
```

| Detail | Value |
| --- | --- |
| Availability | Open to opportunities |
| Location | Colombia |
| Authorized to work in | Colombia, Netherlands |
| Salary expectations | 80k+ USD |
| Job categories | Operations Manager, Project Manager, Project Coordinator, Delivery Manager, Operations Lead |
| Skills | Project Management, Operations Management, Project Control, Stakeholder Management, Cost Control, Risk Management, Planning, Process Optimization, AI Integration, Cross functional Leadership |
| LinkedIn | https://www.linkedin.com/in/stefan-bongartz-a02734291 |

## What I'm looking for

```text
I'm looking for a fully remote operations, project-control or PMO role — full-time or project-based — where I can lead delivery across complex projects. I bring 15+ years in infrastructure and operations, strong project control (schedule, hours, cost, reporting), AI-driven process improvement, and four languages (NL/EN/ES/DE).
```

## About

```text
I'm a senior operations and project professional with 15+ years in complex civil infrastructure — from site execution to Manager Operations — with a foundation in the Netherlands Marine Corps and Special Forces.

Today I lead cable & pipeline (utilities/K&L) projects at Syntax Infra, coordinating a portfolio of ~50 concurrent projects and a team of 9–10 specialists. I own the control side: schedule, hours and revenue forecasting, cost control and reporting.

Selected highlights: led 50+ teams and projects across the Benelux (project volumes €15M+) at Boskalis; and, as Operations Manager, ran e-commerce operations at €50M annual revenue with a 4+ ROAS.

I combine operational discipline with strong AI integration in operations — from CRM setup and monitoring to process automation. I work fully remote (UTC-5, strong overlap with Europe and the Americas) and operate in Dutch, English, Spanish and German.

I'm open to remote operations, project-control and PMO roles — full-time or project-based.
```

## Experience

### Project Lead – Utilities (Cables & Pipelines) (current)

Syntax Infra. Apr 2026 - Present

```text
Coordinates a portfolio of ~50 concurrent utility projects and leads a team of 9–10 specialists and consultants. Manages schedule, progress, interfaces, risks, and revenue forecasting, aligning clients and contractors.
```

Skills: Project-Management, Portfolio-Management, Stakeholder-Management, Risk-Management, Revenue-Forecasting, Reporting, Technical-analysis

### Operations Manager – Sales & Marketing

YRL Sports. Jan 2024 - Jan 2026

```text
Responsible for e-commerce, sales and marketing operations and day-to-day operational control. Achieved €50M annual revenue and 4+ ROAS through KPI-driven performance management.
```

Skills: Ecommerce, Sales-Operations, Marketing-Operations, KPI-Management, Revenue-Management, ROAS-optimization, Customer-Journey-Optimization

### Project Lead

Antea Group. Jan 2023 - Jan 2024

```text
Provided project leadership and coordination within civil engineering and infrastructure projects. Controlled planning, progress, quality, and alignment across disciplines and stakeholders.
```

Skills: Project-Management, Civil-Engineering, Infrastructure, Planning, Quality-Management, Stakeholder-Management

### Manager Operations

Boskalis Nederland Infra B.V.. Jan 2019 - Jan 2023

```text
Led 50+ teams and projects across the Benelux on complex infrastructure projects with volumes of €15M+. Managed performance, process optimisation, strategic planning, and operational execution.
```

Skills: Operations-Management, Team-Leadership, Process-Optimization, Strategic-Planning, Performance-Management, Infrastructure-Projects

### Laboratory Manager

Boskalis Nederland Infra B.V.. Jan 2016 - Jan 2019

```text
Led multidisciplinary technical teams with full operational responsibility. Ensured quality, compliance, performance reporting, and process optimisation.
```

Skills: Team-Leadership, Quality-Assurance, Compliance, performance-reporting, Process-Optimization

### Project Engineer

Boskalis Nederland Infra B.V.. Jan 2014 - Jan 2016

```text
Managed technical planning and execution of infrastructure projects, coordinating stakeholders and contractors. Controlled budgets, schedules, quality, and project risks.
```

Skills: Project-Engineering, Technical-Planning, Budget-Management, Scheduling, Quality-Management, Risk-Management

### Road Construction Supervisor

Boskalis Nederland Infra B.V.. Jan 2010 - Jan 2014

```text
Directed site teams on large-scale road construction projects, safeguarding safety, quality, and daily planning.
```

Skills: Site-management, Road-Construction, safety-management, Quality-Management, Planning

### Assistant Supervisor

Boskalis Nederland Infra B.V.. Jan 2009 - Jan 2010

```text
Supported site execution, workforce planning, materials coordination, progress monitoring, and reporting.
```

Skills: Site-Support, Workforce-Planning, Materials-Coordination, Progress-Monitoring, Reporting

### Korps Commandotroepen (Special Forces)

Ministry of Defence. Jan 2004 - Jan 2009

```text
Performed operational planning, leadership, and decision-making in high-pressure, high-responsibility environments.
```

Skills: Operational-Planning, Leadership, Decision-making, Working-In-High-Pressure-Environments

### Korps Mariniers (Marine Corps)

Ministry of Defence. Jan 2001 - Jan 2004

```text
Demonstrated discipline, resilience, accountability, and team-based mission execution.
```

Skills: Discipline, Resilience, Accountability, Teamwork, Mission-Operations

## Education

### Talentfirst

Master, E-Commerce. 2022 - 2024

```text
Pursued a Master's degree in E-Commerce from 2022 to 2024.
```

### NCOI

HBO Short Programme, Management. 2020 - 2020

```text
Completed an HBO Short Programme in Management in 2020.
```

### ROC Friesland

HBO, Management, Small Business & Entrepreneurship. 2016 - 2019

```text
Completed an HBO program in Management, Small Business & Entrepreneurship from 2016 to 2019.
```

### SOMA Bedrijfsopleidingen

Course, Asphalt Road Technology. 2016 - 2017

```text
Completed a course in Asphalt Road Technology from 2016 to 2017.
```

### HAN University of Applied Sciences

Bachelor of Science, Civil Engineering. 2003 - 2007

```text
Completed a Bachelor of Science in Civil Engineering (HBO) from 2003 to 2007.
```

## Tech stack

- Google Cloud Platform
- Salesforce
- Google Drive
- Google Analytics
- Microsoft Teams
- HubSpot
- Google Workspace
- Microsoft Office 365
- Trello
- Microsoft Excel
- Anthropic Claude API
- Claude Code
- ChatGPT
- Microsoft Word

To contact Stefan, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

## People also viewed

- [Mariah Barkmeijer](https://himalayas.app/@mariahbarkmeijer): Office & Operations Manager, Greazy Identity
- [Daniel Cardona Mejía](https://himalayas.app/@danielcmejia): Project Lead, Valle Solutions
- [Carlos Rojas](https://himalayas.app/@carlosrojas2): Senior Project Manager, Energia Solar ESWindows
- [Nelcys Barreto](https://himalayas.app/@nelcysbarreto): Product Operations & Lead, Th3rd Group LLC
- [Agustina Sanguinetti](https://himalayas.app/@agustinasanguinetti): Project Manager, Nextgenflow
- [Mafe Garcia](https://himalayas.app/@mafegarcia): Integrator & Infrastructure Operations Lead, Citibank
- [Maria Natalia Tobón De Castro](https://himalayas.app/@marianataliatobndeca): Specialized Professional, Corporación Autónoma Regional para la Defensa de la Meseta d
- [Jonathan Alcantara](https://himalayas.app/@jonathanalcantara1): Operations & Tech Lead, MCC USA (MCC Migration USA LLC)
- [Nicolas Prieto Blackburn](https://himalayas.app/@nicolasprietoblackbu): Team Leader – Project & Account Coordination, Cirion Technologies
- [Lorena Dallos Martínez](https://himalayas.app/@lorenadallos): Senior Project Engineer, Ecolab
