# Sreevanya Putta

Sreevanya Putta is a remote worker on Himalayas, Salesforce Developer at NTT DATA, based in Germany.

Source: https://himalayas.app/@sreevanyaputta

```text
Salesforce Developer at NTT DATA implementing Amazon Connect CTI flows and agent routing for Service Cloud.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | Germany |
| Authorized to work in | Germany |
| Salary expectations | 79k+ EUR |
| Job categories | Salesforce Developer, Salesforce Consultant, Salesforce Lightning Developer |
| Skills | Salesforce, Salesforce Platform, Service Cloud, Sales Cloud, Experience Cloud, Apex, Lightning Web Components, Salesforce Flows, REST APIs, SOAP APIs, Salesforce Integration, Salesforce Configuration, Data Migration, Omnichannel, Agentforce |
| LinkedIn | https://linkedin.com/in/sri-s-3302591a9 |

## What I'm looking for

```text
I'm open to relocating anywhere in Germany.
```

## About

```text
At NTT DATA, I implement CTI flows connecting Amazon Connect with Service Cloud for IVR-driven call handling and agent routing. I also configure Omni-Channel and develop Apex, LWC, Flow-based solutions, and REST integrations.

At Deloitte, I integrated Salesforce with external systems and built Experience Cloud pages and responsive components. I also automated business processes, developed Apex solutions, and supported deployments and releases across multiple environments.
```

## Experience

### Salesforce Developer (current)

[NTT DATA](https://himalayas.app/companies/nttdata). Sep 2025 - Present

```text
Implemented CTI Flows connecting Amazon Connect with Service Cloud for IVR-driven call handling and agent routing. Configured Omni-Channel routing and agent productivity tools, and developed Apex, LWC, Flow-based solutions and REST integrations.
```

Skills: Apex, Lightning-Web-Components, Salesforce-Flows, REST-APIs, Service-Cloud, Omnichannel, CTI, Amazon-Connect

### Salesforce Lightning Developer

[Deloitte](https://himalayas.app/companies/deloitte-ireland). Apr 2024 - Aug 2025

```text
Integrated Salesforce with external systems via REST/SOAP APIs, Named Credentials, callouts and Platform Events. Designed responsive LWC and Aura components, built Experience Cloud pages, automated processes with Flows, and deployed across environments using SFDX, ANT, Change Sets and Workbench.
```

Skills: Apex, Lightning-Web-Components, Aura, REST-APIs, SOAP-APIs, Platform-Events, Experience-Cloud, Salesforce-Flows, Batch-Apex, Queueable-Apex, Scheduled-Apex, SOQL, Custom-Metadata, Custom-Settings, Custom-Labels, Salesforce-DX, Ant, Change-Sets, Workbench, Git

### Associate Projects Engineer

[Cognizant](https://himalayas.app/companies/cognizant). Apr 2021 - Mar 2024

```text
Delivered Salesforce development, configuration and production support including Apex, Visualforce, Flows, data loads and defect resolution.
```

Skills: Apex, Visualforce, Salesforce-Flows, Data-Loader, Salesforce-Configuration

### Application Support Engineer

[AutoRABIT](https://himalayas.app/companies/autorabit-holding-inc). Jul 2020 - Jan 2021

```text
Supported customer deployments on the AutoRABIT Salesforce DevOps platform, including Git-based release troubleshooting.
```

Skills: Salesforce-DevOps, Git, Release-Management, Troubleshooting

### Associate Consultant

[Capgemini](https://himalayas.app/companies/capgemini-technology-services). Apr 2019 - Feb 2020

```text
Configured Salesforce objects, validation rules, automation and data migration for client projects.
```

Skills: Salesforce-Configuration, Validation-Rules, Automation, Data-Migration

## Education

### JNT University Anantapur

MBA, Business Administration

```text
Pursued an MBA at JNT University Anantapur, completing in 2017.
```

### Yogi Vemana University

BSc, Computers

```text
Completed a BSc in Computers at Yogi Vemana University in 2015.
```

## Tech stack

- Postman
- Amazon Connect
- GitHub
- Bitbucket
- Salesforce
- Lightning Web Components
- Jira
- JavaScript
- Confluence
- Apex
- Git
- ServiceNow
- Middleware
- Agentforce
- REST APIs

To contact Sreevanya, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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