# Sphiwe User

Sphiwe User is a remote worker on Himalayas, Internship - Operations Manager at Moripe Holdings, based in South Africa.

Source: https://himalayas.app/@sphiweuser

```text
I deliver high-volume customer support, financial transactions, sales, and business development outreach.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | South Africa |
| Authorized to work in | South Africa |
| Salary expectations | 30k+ ZAR |
| Job categories | Customer Service, Customer Support Specialist, Business Development Representative, Operations Manager |
| Skills | Customer Service, Customer Support, Query Resolution, Complaint Handling, De escalation, Customer Relationship Management, Customer Retention, Sales, Upselling, Financial Transaction Processing, Cash Handling, Cash Reconciliation, Administrative Support, Data Capturing, Records Management, Phone Communication, Email Communication, Problem Solving, Conflict Resolution, Compliance, Risk Management, Teamwork, Microsoft Office, Microsoft Word, Excel, PowerPoint, Outlook, Microsoft Teams, Time Management, Attention To Detail, Multitasking, Adaptability, B2B Prospecting, Stakeholder Engagement, Partnership Development, Cold Calling, business proposal development, Market Research, Customer Relationship Management (CRM) Systems, Call Handling, Support Platforms, Email Management, Point of Sale Systems, Cash Register Operation, Sales Reporting, Retail Operations, Inventory Management Systems, Digital Communication Platforms, RICA, CompuTicket |

## What I'm looking for

```text
I'm looking for a customer service, customer support, operations, or business development role where I can resolve customer needs, support growth initiatives, and contribute in a high-volume, collaborative environment.
```

## About

```text
I've supported 120–180 customers daily at Shoprite Group, resolving enquiries, processing financial transactions, and generating around 500 Xtra Savings sign-ups and 280 SIM activations each month.

At Moripe Holdings, I support business development through B2B prospecting, stakeholder outreach, proposal coordination, and partnership opportunities across skills and enterprise development.
```

## Experience

### Internship - Operations Manager (current)

Moripe Holdings

```text
Supported business development and customer operations through B2B prospecting, stakeholder engagement, and partnership development. Secured strategic opportunities and prepared proposals for prospective partners and funders.
```

Skills: B2B-Prospecting, Stakeholder-Engagement, Partnership-Development, Cold-Calling, Proposal-Writing, Market-Research, Cross-Functional-Collaboration, Reporting

### Money Market Clerk

Shoprite Group. Mar 2024 - May 2026

```text
Assisted 120–180 customers daily with financial services, account payments, money transfers, and SIM registrations. Managed cash transactions and contributed to regional #1 rankings in sales programmes.
```

Skills: Customer-Service, Financial-Transactions, Cash-Handling, Reconciliations, Sim-Card-Registration, RICA, CompuTicket, Data-Capturing, Compliance, Sales, Upselling, Microsoft-Office

## Education

### Rosebank International University College

Diploma in Commerce, Business Management. 2020 - 2022. Grade: Distinctions in multiple subjects

```text
Diploma in Commerce in Business Management with distinctions in Accounting, Business Management, Financial Management, Risk Management, Human Resource Management, and Work Integrated Learning.
```

### Sheikh Anta Diop College

National Senior Certificate, General. 2014 - 2019

```text
Completed National Senior Certificate (Matric).
```

## Tech stack

- Microsoft Teams
- Microsoft Excel
- Microsoft Word
- Microsoft Outlook
- Microsoft PowerPoint

To contact Sphiwe, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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