# Sophia Perez

Sophia Perez is a remote worker on Himalayas, Direct Care Worker at Commonwealth of Massachusetts, based in United States.

Source: https://himalayas.app/@sophiaperez1

```text
Operations Manager at Boston University who improved verification workflows and recovered $12,000 in payroll overpayments.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | United States |
| Authorized to work in | United States |
| Salary expectations | 75k+ USD |
| Job categories | Operations Manager |
| Skills | Operations Management, Project Coordination, Cross Functional Stakeholder Management, Process documentation, Gap Analysis, Financial Tracking, Financial Reporting, Budget Tracking, Quality Assurance, KPI Monitoring, Excel, Pivot Tables, Excel Lookup Functions, SAP ERP, Microsoft Office |

## What I'm looking for

```text
I’m eager to bring analytical rigor and operational excellence to the Mastercard Economics Institute (MEI).
```

## About

```text
At Boston University, I managed operational calendars and scheduling for 12 academic departments. I also developed verification workflows to address process gaps and reduce errors.

I built and maintained Excel reports tracking metrics and budget variances, turning complex information into actionable insights for leadership. As a Program Coordinator, I audited payroll data, identified discrepancies, and recovered $12,000 in overpayments.

I also digitized five years of paper records into a centralized repository, improving data retrieval speed by 40% and establishing consistent filing protocols.

As a Direct Care Worker with the Commonwealth of Massachusetts, I coordinate schedules across nursing and supervisory teams while maintaining HIPAA-compliant documentation. I train new staff on operational procedures and translate policies into clear guidance.
```

## Experience

### Direct Care Worker (current)

Commonwealth of Massachusetts. Dec 2024 - Present

```text
Coordinate schedules and communications across nursing and supervisory teams to ensure continuity of care. Maintain strict HIPAA compliance and documentation standards, and train new staff on operational procedures.
```

Skills: Coordination, Communication-Skills, HIPAA-compliance, Documentation, Training, Mentorship

### Operations Manager

[Boston University](https://himalayas.app/companies/boston-university). Sep 2019 - Nov 2024

```text
Managed operational calendar and scheduling for 12 academic departments, coordinated cross-functional meetings, and identified process gaps to improve efficiency. Built Excel reports for budget tracking and served as primary liaison between departments and external partners.
```

Skills: Project-Coordination, Cross-Functional-Stakeholder-Management, Process-documentation, Gap-Analysis, Financial-Tracking, Excel, Quality-Assurance, KPI-Monitoring, SAP-ERP, Microsoft-Office, SharePoint

### Program Coordinator

[Boston University](https://himalayas.app/companies/boston-university). Nov 2017 - Aug 2019

```text
Supported budget tracking and expense reporting for 60+ staff, coordinated scheduling and logistics, and audited biweekly payroll data. Digitized five years of paper records into a centralized repository, improving data retrieval speed by 40%.
```

Skills: Budget-Tracking, Expense-Reporting, Cross-functional-Coordination, Scheduling, Payroll-Audits, Data-Analysis, Knowledge-Management, Process-Improvement

## Education

### Boston University

Bachelor of Arts, Economics

```text
Bachelor of Arts in Economics from Boston University, completed in 2017.
```

## Tech stack

- Microsoft Office

To contact Sophia, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

## People also viewed

- [Margaret Rubio-Keefer](https://himalayas.app/@margaretrubiokeefer): BHCP Operations Manager, Eliot Community Human Services
- [Margaret Rubio-Keefer](https://himalayas.app/@margaret_rubiokeefer): BHCP Operations Manager, Eliot Community Human Services
- [Afrika Powell](https://himalayas.app/@afrikapowell): Sr. Research Financial Admin, University of Chicago
- [Frankie Sneeze](https://himalayas.app/@frankiesneeze): Administrative Coordinator, Emory Healthcare
- [Kiana Pairett](https://himalayas.app/@kianapairett): Project Manager (Operations), QTC Health Services (Leidos)
- [Mike Obi-Sanni](https://himalayas.app/@mikeobi-sanni): Intake Director, Three Oaks Hospice
- [Tia Clark](https://himalayas.app/@tiaclark): Technical Engineer, L3Harris Technologies
- [Zachary Jauregui](https://himalayas.app/@zacharyjauregui): Operations & Business Administrator, WellMed
- [Caitlin Ryan](https://himalayas.app/@caitlinryan): Operations Manager, TJX Companies
- [Erin Maloney](https://himalayas.app/@erinmaloney): Operations Manager, DentaQuest (CareQuest Institute for Oral Health, Inc.)