# Sonal Jadhav

Sonal Jadhav is a remote worker on Himalayas, Digital Operations Specialist at Freelancer, based in India.

Source: https://himalayas.app/@sonaljadhav

```text
Business operations professional coordinating customer support and sales orders, including full order lifecycles in UDYOG ERP.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | India |
| Authorized to work in | India |
| Salary expectations | 7893k+ INR |
| Job categories | Sales Coordinator, Sales Coordinator, Customer Support Specialist, Order Management Specialist |
| Skills | Business Operations, Sales Order Processing, Purchase Order Lifecycle Management, Order Tracking, Customer Support, SAP, UDYOG ERP, MIS Reporting, Proforma Invoices, Order Confirmation, Letter Of Credit Documentation, Commercial Invoices, Compliance Documentation, Certificate Of Analysis, Material Safety Data Sheets |
| LinkedIn | https://linkedin.com/in/sonal-jadhav-das |

## About

```text
At Eskay Speciality Chemicals, I processed sales orders, Proforma Invoices, Sales Confirmations, and Letter of Credit documentation. I monitored the sales order lifecycle in UDYOG ERP and coordinated with Sales, Factory, Accounts, and Regulatory teams on bottlenecks and dispatch schedules.

At Clearsynth Labs Pvt. Ltd., I supported international customers in the CIS and MENA regions. I tracked multi-line sales orders in SAP and handled customer questions about order status, shipping schedules, and technical documentation.

At KM3 Pharma Sciences, I coordinated export and regulatory documents, including Certificates of Analysis and Material Safety Data Sheets. I also supported customer communication and product sample dispatches.

In my current freelance work, I manage day-to-day remote business operations, customer communication, and enquiry tracking. I prepare correspondence and reports, and maintain spreadsheets and digital records using AI-powered productivity tools.
```

## Experience

### Digital Operations Specialist (current)

Freelancer. Mar 2025 - Present

```text
Managed day-to-day remote business operations, customer communication, and enquiry tracking. Coordinated client outreach and follow-ups, and prepared business correspondence and reports using AI-powered tools.
```

Skills: Client-Communication, Inquiry-tracking, Client-Outreach, Follow-ups, AI-Powered-Productivity-Tools, Spreadsheets, Digital-Records

### Sales Coordinator Executive

Eskay Speciality Chemicals. Jul 2024 - Feb 2025

```text
Processed daily sales orders, Proforma Invoices, Sales Confirmations, and Letter of Credit documentation. Executed and monitored the complete sales order lifecycle in UDYOG ERP, coordinated with internal teams, and prepared MIS reports.
```

Skills: Sales-Order-Processing, Proforma-Invoices, Order-Confirmation, Letter-Of-Credit-Documentation, UDYOG-ERP, MIS-Reporting, Logistics-Coordination, Payment-Follow-Up, B2B-Account-Management

### Senior Marketing Executive

KM3 Pharma Sciences. May 2022 - Jan 2023

```text
Coordinated regulatory and export documentation, including Certificates of Analysis and Material Safety Data Sheets. Handled business communication, customer inquiries, and sample dispatches, and provided operational sales support.
```

Skills: Regulatory-Documentation, Certificate-Of-Analysis, Material-Safety-Data-Sheets, Client-Communication, Sample-Dispatch-Coordination, Administrative-Support

### Executive - Customer Support

Clearsynth Labs Pvt. Ltd.. Nov 2017 - Dec 2021

```text
Managed customer support, sales operations, and order coordination for international clients in CIS and MENA regions. Processed and tracked sales orders in SAP, organized documentation, and collaborated with internal departments.
```

Skills: Customer-Support, Sales-Operations, Order-Coordination, SAP, Document-Management, International-Client-Management, Cross-Functional-Collaboration

### Center Coordinator

Comtech Computers / Ideal Classes. May 2013 - Dec 2015

```text
Managed center administration, student documentation, admissions, and basic petty cash registers.
```

Skills: Administration, Student-Documentation, Admissions, Petty-Cash-Management

### Knowledge Associate

Datamatics Financial Services. May 2014 - Dec 2014

```text
Conducted business research, verified email databases, and prepared formatted data reports in MS Excel.
```

Skills: Business-Research, Data-Verification, Excel, Reporting

## Education

### Mumbai University

Bachelor of Science, Chemistry

```text
Bachelor of Science in Chemistry from Mumbai University.
```

### Maharashtra State Board

Higher Secondary Certificate

```text
Higher Secondary Certificate (HSC) from Maharashtra State Board.
```

### Maharashtra State Board

Secondary School Certificate

```text
Secondary School Certificate (SSC) from Maharashtra State Board.
```

## Tech stack

- Microsoft Teams
- Google Workspace
- Microsoft Excel
- Zoom
- Google Meet
- SAP
- Microsoft Word
- Microsoft PowerPoint

To contact Sonal, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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