# Somnath Mukherjee

Somnath Mukherjee is a remote worker on Himalayas, Customer Service Executive at STARTEK, based in India.

Source: https://himalayas.app/@somnathmukherjee

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Customer service executive with experience in BPO and customer support.
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| Detail | Value |
| --- | --- |
| Availability | Open to opportunities |
| Location | India |
| Authorized to work in | India |
| Job categories | Customer Service Executive, Customer Service Associate, Business Associate, Customer Support Executive, Customer Relationship Executive, Customer Service Officer, Customer Service |
| Skills | Customer Service, Communication Skills, Business Associate, Interpersonal Skills, Analytical Skills, Problem Analysis |

## What I'm looking for

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I am looking for a role that allows me to utilize my customer service skills in a dynamic environment, with opportunities for growth and development.
```

## About

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I am a dedicated Customer Service Executive with over six months of experience in the BPO sector, having worked with esteemed organizations like STARTEK and Altruist Technologies Pvt Ltd. My journey in customer service has equipped me with strong communication skills and the ability to handle customer inquiries effectively, ensuring their needs are met with professionalism and care.

Throughout my tenure, I have developed a keen understanding of customer service orientation and problem analysis, which has allowed me to excel in fulfilling customer requirements. My role as a Business Associate Intern honed my organizational skills and provided me with valuable insights into the dynamics of customer support. I am passionate about delivering exceptional service and continuously improving customer satisfaction.
```

## Experience

### Customer Service Executive (current)

[STARTEK](https://himalayas.app/companies/startek). Oct 2023 - Present

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Responsible for handling customer calls and fulfilling their requirements. Gained experience in the BPO sector with a focus on customer service and communication skills.
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Skills: Customer-Service, Communication-Skills

### Customer Service Associate

Aegis Customer Support Services. Dec 2023 - Jan 2024

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Worked as a Customer Service Associate, focusing on interpersonal skills and communication to assist customers effectively.
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Skills: Customer-Service, Interpersonal-Skills

### Business Associate Intern

Altruistic Technology Pvt Ltd. Jan 2023 - Sep 2023

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Internship role focused on customer support and business associate tasks, enhancing organizational and analytical skills.
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Skills: Organizational-Skills, Analytical-Skills

### Quality Inspector

Streparava Pvt Ltd. Oct 2022 - Jan 2023

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Responsible for quality checking in the mechanical department, utilizing leadership and communication skills.
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Skills: Communication-Skills

## Education

### Maulana Abul Kalam Azad University

Bachelor of Technology, Engineering. 2019 - 2022

### Unknown

XIIth, General Studies. 2019 - 2019

## Tech stack

- Gmail

To contact Somnath, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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