# Sofiyat Ilufoye

Sofiyat Ilufoye is a remote worker on Himalayas, Field Officer at National Youth Service Corps (NYSC), based in Nigeria.

Source: https://himalayas.app/@sofiyatilufoye

```text
Proactive virtual assistant specializing in customer support and efficient administration.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | Nigeria |
| Authorized to work in | Nigeria |
| Salary expectations | 80k-150k USD |
| Job categories | Virtual Assistant, Virtual Assistant, Administrative Assistant, Customer Service, Operations Coordinator, Virtual Personal Assistant, Virtual Office Assistant, Virtual Administrative Assistant, Remote Virtual Assistant, Freelance Virtual Assistant, Virtual Assistant Jobs |
| Skills | Calendar Management, Travel Coordination, Meeting Coordination, Scheduling, Database Management, Database Administration, Data Entry, Quality Control, Report Generation, Internet Research, Email Management, Inbox Management, Customer Support, Client Relations, Social Media Management, Canva, Microsoft Word, Excel, PowerPoint, Google Docs, Google Sheets, Google Slides, Google Drive, Zoom, Google Meet, Slack, Microsoft Teams, Calendly, Trello, Asana, ChatGpt |

## What I'm looking for

```text
I’m open to full-time and part-time remote roles, comfortable across WAT, GMT, and EST. I want to support teams with inbox/email management, scheduling, customer support, and accurate data/reporting so everyone can move faster.
```

## About

```text
I’m a proactive, highly organized Virtual Assistant and Administrative Specialist with hands-on experience managing customer operations, data systems, and executive calendars. I combine my background in Social Work—active listening, empathy, and disciplined record-keeping—with sharp technical skills to deliver reliable, high-efficiency support across email, chat, and modern collaboration tools.

I’m known for streamlining day-to-day operations, maintaining databases of 500+ records with a strong focus on accuracy, and protecting client time so partners can focus on strategic growth. From managing 40+ daily customer inquiries across phone, email, and social media, to coordinating scheduling for up to 20 stakeholder meetings weekly, I help teams stay aligned through clear reporting, well-managed inboxes, and audit-ready data.
```

## Experience

### Field Officer (current)

National Youth Service Corps (NYSC). May 2026 - Present

```text
Coordinated field operations, community outreach, and stakeholder engagement across local communities. Managed project data, authored weekly progress reports, and served as the primary liaison between stakeholders and program managers.
```

Skills: Field-Operations, Community-Outreach, Stakeholder-Engagement, Data-Management, Database-Management, Reporting, Liaison

### Customer Service Rep/Admin

Aurapay Ltd. Jan 2025 - Jan 2026

```text
Handled 40+ customer inquiries daily across phone, email, and social media, resolving issues on first contact. Maintained records for 500+ active customers and scheduled up to 20 stakeholder meetings weekly while producing weekly operational reports.
```

Skills: Customer-Support, Phone-Support, Email-Support, Social-Media-Support, Issue-Resolution, Database-Administration, Calendar-Management, Scheduling, Operational-Reporting

## Education

### University of Ilorin

Bachelor of Science, Social Work. 2021 - 2025

```text
Earned a B.Sc. in Social Work at the University of Ilorin (2021–2025), building strengths in case management, crisis intervention, professional communication, and records management.
```

## Tech stack

- Microsoft Teams
- Trello
- Google Meet
- Canva
- Calendly
- ChatGPT

To contact Sofiyat, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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