# Sneha Samuel

Sneha Samuel is a remote worker on Himalayas, Senior Risk Analyst at Amazon Development Centre, based in India.

Source: https://himalayas.app/@snehasamuel

```text
Senior Risk Analyst at Amazon who helped reduce handling time by 15–20% through Global Process Rationalization.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | India |
| Authorized to work in | India |
| Salary expectations | 2500k+ INR |
| Job categories | Risk Analyst, Aml Analyst, Transaction Monitoring Analyst, KYC Analyst |
| Skills | AML, financial crime risk mitigation, Transaction Monitoring, Risk Investigations, KYC Analysis, Fraud Detection, Risk Assessment, Risk Control, Compliance Audits, Compliance Lookbacks, Quality Assurance, SLA Management, Queue Management, Escalation Management, SOP Development |

## What I'm looking for

```text
I'm seeking to apply my experience in risk management to contribute to effective solutions in a challenging, growth-oriented professional environment.
```

## About

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At AMAZON DEVELOPMENT CENTRE, INDIA, I managed transaction monitoring and risk investigations across Seller Risk and Gift Card operations for SG, JP, and NA marketplaces. I contributed to Global Process Rationalization initiatives that reduced handling time by 15–20%.

At AMAZON, INDIA, I handled transaction monitoring and fraud investigations across Seller on Amazon, Gift Cards, and ACCS queues. I processed 500–600 cases monthly while maintaining over 99% SLA adherence, and helped reduce queue backlogs by approximately 30% during peak periods.

I also supported compliance audits, lookbacks, and API Inbound Referral investigations, and contributed to SOP improvements. Earlier, as an Associate at ACCENTURE, I handled technical service requests and investigated application access and system issues.
```

## Experience

### Senior Risk Analyst

[Amazon Development Centre](https://himalayas.app/companies/amazon). Oct 2023 - Oct 2025

```text
Earned promotion to Senior Risk Analyst based on consistent performance and strong quality metrics. Managed advanced transaction monitoring and risk investigations across Seller Risk and Gift Card operations for SG, JP, and NA marketplaces.
```

Skills: Transaction-Monitoring, Risk-Investigations, Compliance, Audit-Support, SLA-Management, Process-Improvement, Mentorship, Documentation

### Risk Analyst

[Amazon](https://himalayas.app/companies/amazon). Mar 2019 - Oct 2023

```text
Handled high-volume transaction monitoring and fraud investigations across Seller on Amazon, Gift Cards, and ACCS queues. Processed 500-600 cases monthly with over 99% SLA adherence and reduced queue backlogs by approximately 30% during peak periods.
```

Skills: Transaction-Monitoring, Fraud-Investigation, SLA-Management, Queue-Management, Compliance-Audits, Process-Improvement

### Transaction Risk Investigator

[Amazon](https://himalayas.app/companies/amazon). Nov 2018 - Mar 2019

```text
Performed manual and queue-based transaction investigations across Seller Risk workflows. Supported ACCS, India Store Value Amount, and Gift Card operations for the NA marketplace.
```

Skills: Transaction-Investigation, Risk-Assessment, SLA-Management, Onboarding-Support

### Associate

[Accenture](https://himalayas.app/companies/accenture). Jan 2017 - Jan 2018

```text
Addressed client technical service requests through structured ticketing systems while meeting established SLAs. Investigated application access and system-related issues through root cause analysis.
```

Skills: Technical-Support, Ticketing-Systems, Root-Cause-Analysis, SLA-Management

## Education

### Centurion University of Technology and Management

Bachelor of Technology, Electronics & Telecommunication Engineering. 2012 - 2016

```text
Bachelor of Technology in Electronics & Telecommunication Engineering from 2012 to 2016.
```

## Tech stack

- Microsoft PowerPoint

To contact Sneha, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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