# Smriti Shubham

Smriti Shubham is a remote worker on Himalayas, CSOD Admin & Team Lead at NIIT, based in India.

Source: https://himalayas.app/@smritishubham

```text
LMS Administrator at NIIT who managed CSOD training operations and supported training launches for Amazon.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | India |
| Authorized to work in | India |
| Salary expectations | 1607k+ INR |
| Job categories | LMS Administrator, Training Coordinator, CSOD Consultant, Incident Manager |
| Skills | Learning Management System Administration, Cornerstone On Demand (CSOD), Learning Management System Consultant, Course Management, User Management, Content Management, Custom Reporting, Standard Reporting, training coordination, Event and Session Management, Training Program Management, Learning Assignments, Compliance Reporting, Incident Management |

## What I'm looking for

```text
I’m looking for a challenging, dynamic environment where I can work with a diverse group of people and contribute to mutual growth and benefits.
```

## About

```text
At NIIT, I worked as a CSOD Admin & Team Lead for Meta, delivering annual and quarterly training programs and managing LMS operations. I also supported LMS setup and training program launches for Medtronic employee learning initiatives.

At Amazon, I worked as an Incident Manager using ServiceNow, handling critical incidents and supporting CSOD training operations, including training launches. My LMS work includes Cornerstone reporting, course and user management, training assignments, and troubleshooting; I hold CSOD Core, CSOD LMS specialist, and CSOD LMS expert certifications.
```

## Experience

### CSOD Admin & Team Lead

[NIIT](https://himalayas.app/companies/niit). Aug 2022 - Sep 2025

```text
Delivered annual/quarterly training programs and managed LMS operations.
```

Skills: Cornerstone-OnDemand, LMS-administration, Team-Leadership, Training-Program-Management

### Incident Manager

[Amazon](https://himalayas.app/companies/amazon). Nov 2019 - Aug 2022

```text
Handled critical incidents and supported CSOD training operations, including training launches.
```

Skills: ServiceNow, Cornerstone-OnDemand, Incident-Management, Training-Operations

### CSOD Admin & Team Lead

[Meta](https://himalayas.app/companies/meta-inc)

```text
Delivered annual/quarterly training programs and managed LMS operations.
```

Skills: Cornerstone-OnDemand, LMS-administration, Team-Leadership, Training-Program-Management

### Associate Team Lead

[British Petroleum (BP)](https://himalayas.app/companies/2289-bp-sg-pte-ltd-shipping)

```text
Managed invoicing, procurement, and scheduling of ILT/VILT training sessions.
```

Skills: Invoicing, Procurement, ILT-VILT-Scheduling, training-coordination

### Team Lead

[Medtronic](https://himalayas.app/companies/medtronic)

```text
Supported LMS setup and training program launch for employee learning initiatives.
```

Skills: LMS-administration, Program-Launch, Team-Leadership

## Education

### RKDF Institute of Science & Technology, Bhopal

M.Tech, Computer Science. 2018 - 2020

```text
Pursued a Master of Technology in Computer Science from 2018 to 2020.
```

### RKDF Institute of Science & Technology, Bhopal

B.E., Computer Science & Engineering. 2014 - 2018

```text
Completed a Bachelor of Engineering in Computer Science and Engineering from 2014 to 2018.
```

## Tech stack

- Google Docs
- Google Sheets

To contact Smriti, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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