# siyabonga sithole

siyabonga sithole is a remote worker on Himalayas, AI & Automation Specialist at SIRE AI Automation Agency, based in South Africa.

Source: https://himalayas.app/@siyabongasithole1

```text
I build AI chatbots, voice agents, and workflow automations that eliminate manual business admin.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | South Africa |
| Authorized to work in | South Africa |
| Salary expectations | 42k+ USD |
| Job categories | AI Automation Specialist, Automation Specialist, AI Implementation Specialist, Business Process Analyst, Solutions Consultant |
| Skills | AI Automation, Workflow Mapping, Process documentation, SOP Development, Specification Writing, AI Chatbot Design, AI Agent Deployment, Low Code Development, API Integration, Webhooks, Payment Gateway Integration, Replit, Voiceflow, Claude AI, ChatGpt, ElevenLabs, Make.Com, Zapier, N8n, Lead Generation, Client Acquisition, Outbound Sales, Social Media Marketing, Google Business, UK Regulatory Frameworks, FAIS NQF 4, RE5, POPIA Awareness, Human In The Loop Safety Guardrails, Process Ownership And Execution, Deadline Management, Technical Communication |
| Website | https://sireaiautomations.co.za |
| Portfolio | https://sireaiautomations.co.za |

## What I'm looking for

```text
I'm looking to build and implement practical AI automation systems that remove manual admin, improve business workflows, and deliver clear outcomes for clients.
```

## About

```text
I founded SIRE AI Automation Agency, where I map business workflows and deliver AI chatbots, voice agents, and low-code automation systems for legal, real estate, and professional services clients.

I take projects from scoping and developer specifications through build, testing, and handover, using tools including Claude AI, Voiceflow, Replit, APIs, webhooks, and payment gateways.
```

## Experience

### AI & Automation Specialist (current)

SIRE AI Automation Agency. Aug 2026 - Present

```text
Founded and operate an AI automation agency focused on helping businesses eliminate manual admin through intelligent workflows and digital systems. Map existing manual processes, identify automation opportunities, and write clear specs for implementation.
```

Skills: Claude-AI, Voiceflow, Replit, API-Integration, Webhooks, Payment-Gateways, Low-Code-Development, AI-Chatbots, Voice-Agents, Workflow-Mapping, Specification-Writing, Client-Acquisition, Sales

### Travel Insurance Administrator

IUA Business Solutions. Oct 2024 - Aug 2026

```text
Administered UK-regulated FCA travel insurance policies, managing customer information, medical screening workflows, and policy documentation across high-volume call centre operations. Built an internal compliance coaching tool (Ancile) to reduce policy errors and improve QA scores.
```

Skills: FCA-Compliance, Policy-Administration, Health-Screenings, Customer-Information-Management, QA-Improvement, AI-Coaching, Faiss, RE5

### Lead Generator

13TEN. May 2014 - Jul 2017

```text
Generated qualified leads for major US medical insurance providers including UnitedHealthcare, Ambetter, and Aetna. Developed strong outbound calling, customer engagement, and lead qualification skills supporting a high-conversion sales floor.
```

Skills: Lead-Generation, Outbound-Calling, Customer-Engagement, Lead-Qualification, Sales

## Education

### Brettonwood High School

Matric, General

```text
Completed matric at Brettonwood High School.
```

### IUA Business Solutions

FETC: FAIS Retail Insurance (NQF Level 4), Insurance

```text
Completed FETC: FAIS Retail Insurance qualification at NQF Level 4.
```

### Self-Study

RE5 Regulatory Examination, Regulatory Compliance

```text
Self-studied and completed the RE5 Regulatory Examination.
```

## Tech stack

- Voiceflow
- Zapier
- ElevenLabs
- N8N
- ChatGPT
- Replit

To contact siyabonga, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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