# Siva Krishna

Siva Krishna is a remote worker on Himalayas, Deputy Manager O2C at IBM, based in India.

Source: https://himalayas.app/@sivakrishna2

```text
O2C Deputy Manager at IBM, improving process standardization and identifying automation opportunities across receivables operations.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | India |
| Authorized to work in | India |
| Salary expectations | 140k+ INR |
| Job categories | Order to Cash (O2C), Accounts Receivable Manager, Credit Control Management |
| Skills | Order to Cash (O2C), Accounts Receivable, Credit Control, Dispute Resolution, Cash Flow Management, Collection Management, Cash Application, Customer Master Data Management, Process Automation, SOP Design, Process Standardization, MIS Reporting, Data Analysis, Financial Reporting, Internal Controls |

## About

```text
At IBM, I supervise O2C analysts and executives, allocate work, track performance, and provide coaching. I also identify automation opportunities and drive process standardization and SOP compliance.

At Accenture, I led and coached a revenue specialist team, achieving 95%+ collection target adherence and 98% cash application accuracy. I developed SOPs and SLAs that reduced month-end closure time by 20%.

At Cognizant Technology Solutions, I developed a collection strategy for a $25 million APAC AR portfolio, reducing DSO by 22%. I also identified O2C automation opportunities that reduced manual effort by 20%.

Earlier, at Maersk global services, I resolved client queries related to invoice disputes and order issues, with 95% resolved. At FL Smidth and Accenture, I worked on cash application, reporting, customer master data, and AR processes.
```

## Experience

### Deputy Manager O2C (current)

[IBM](https://himalayas.app/companies/ibm-com). Mar 2026 - Present

```text
Supervise analysts or executives within O2C, allocate work, track performance, and provide coaching. Drive process standardization, SOP compliance, and ensure adherence to internal controls and audits.
```

Skills: O2C, Team-Leadership, Process-Standardization, SOP-Compliance, Internal-Controls, Audit, SOX, Escalation-Management, Customer-Relationship-Management

### Team Lead O2C

[Accenture](https://himalayas.app/companies/accenture). Jul 2021 - Mar 2026

```text
Led and coached a high-performing team of revenue specialists, achieving 95%+ collection target adherence and 98% accuracy in cash application. Developed SOPs and SLAs, reducing month-end closure time by 20% and resolving 95% of client escalations within SLA.
```

Skills: Team-Leadership, Collections, Cash-Application, SOP-Development, SLA-Management, MIS-Reporting, Client-Escalation, Process-Improvement, Performance-Reviews

### Corporate Finance Executive (AR)

[Cognizant Technology Solutions](https://himalayas.app/companies/cognizant). Aug 2019 - Jul 2021

```text
Managed receivables for business verticals constituting 35% of global receivables for APAC region. Pioneered a collection strategy for a $25 million AR portfolio, decreasing DSO by 22% and maximizing cash flow.
```

Skills: Accounts-Receivable, Collections-Strategy, Days-Sales-Outstanding-(DSO)-Reduction, Cash-Flow-Management, SOP-Implementations, Cross-Functional-Collaboration, Automation, Client-Presentations

### AR Specialist

[Maersk Global Services](https://himalayas.app/companies/a-p-moller-maersk). Jan 2015 - May 2019

```text
Ensured accuracy in cash application with 100% adherence to SLA timelines via rigorous audit protocols. Resolved 95% of client queries related to invoice disputes and order issues, enhancing customer satisfaction scores by 20%.
```

Skills: Cash-Application, SLA-Adherence, Audit, Billing-Disputes, Client-Communication, Process-Improvement, Inventory-Control

### Finance Executive (AR)

[FL Smidth](https://himalayas.app/companies/flsmidth). Oct 2013 - Dec 2014

```text
Streamlined cash application and reporting processes, delivering accurate weekly reports and customer statements, resulting in a 15% improvement in cash flow consistency. Ensured 100% customer master data maintenance, reducing billing issues and disputes by 15%.
```

Skills: Cash-Application, Reporting, Customer-Statement, Cash-Flow-Management, Customer-Master-Data, Dispute-Resolution, SLA-Adherence

### Process Associate

[Accenture](https://himalayas.app/companies/accenture). May 2011 - Sep 2013

```text
Delivered 100% accurate reports on collection performance and overdue trends, enabling data-driven decisions by senior leadership. Ensured timely cash posting as per agreed SLA, resulting in smooth AR month close.
```

Skills: Reporting, Collections, Cash-Posting, SLA-Adherence, A-R-Monitoring, Data-Analysis

## Education

### Anna University

MBA, Finance and Marketing

```text
MBA in Finance and Marketing from Anna University, Chennai, Tamil Nadu, completed in May 2011.
```

### Sri Venkateswara University

B.Com, Computer Applications

```text
Bachelor of Commerce with Computer Applications from Sri Venkateswara University, Tirupati, Andhra Pradesh, completed in June 2009.
```

## Tech stack

- Microsoft Teams
- Google Sheets
- Microsoft Excel
- SAP
- Coupa
- Power BI

To contact Siva, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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