# Simone Palman-Brown

Simone Palman-Brown is a remote worker on Himalayas, Operations Manager at Tesla Motors Limited, based in United Kingdom.

Source: https://himalayas.app/@simonepalman-brown

```text
Operations Manager at Tesla who reduced quarterly operational spend from £1.4M to £150k while maintaining delivery volumes.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | United Kingdom |
| Authorized to work in | United Kingdom |
| Salary expectations | 45k+ GBP |
| Job categories | Operations Manager, Project Manager, Operations Coordinator, Operations Supervisor |
| Skills | Operations Management, Project Coordination, Delivery Operations, Process Improvement, Supplier Management, Contract Administration, Budget Monitoring, Budget Forecasting, Cost Management, Vendor Governance, KPI Reporting, Workforce Planning, team development, Compliance, Risk Management |
| LinkedIn | https://linkedin.com/in/simone-spb |

## What I'm looking for

```text
I’m available immediately for interim, contract, fixed-term or permanent opportunities, and I’m open to hybrid and flexible working.
```

## About

```text
At Tesla Motors Limited, I directed UK and Ireland home-delivery and vehicle registration operations, coordinating cross-functional teams and external stakeholders while maintaining regulatory compliance.

I reduced quarterly operational spend from £1.4M to £150k by transitioning delivery operations in-house while maintaining delivery volumes. I also introduced supplier contracts, MSAs, SOPs and vendor KPIs to improve accountability and operational consistency.

Earlier at Tesla, I supervised national home-delivery operations and coached Operations Specialists. I started there managing customer vehicle delivery journeys, preparing vehicles and CRM records for appointments.
```

## Experience

### Operations Manager

[Tesla Motors Limited](https://himalayas.app/companies/tesla-motors-inc). Jan 2024 - Jun 2025

```text
Directed UK & Ireland home-delivery and vehicle registration operations, ensuring regulatory compliance and coordinating cross-functional teams. Negotiated supplier contracts, managed budgets, and led a team of supervisors and coordinators.
```

Skills: Operations-Management, Supplier-Management, Budgeting, Forecasting, KPI-Reporting, Process-Improvement, Team-Leadership, Compliance, Contract-Negotiation

### Operations Supervisor

[Tesla Motors Limited](https://himalayas.app/companies/tesla-motors-inc). Dec 2021 - Jan 2024

```text
Supervised daily national home-delivery operations, managing team scheduling and workload allocation across the UK network. Delivered workforce planning and introduced operational improvements to reduce escalations.
```

Skills: Operations-Supervision, Workforce-Planning, Performance-Management, Scheduling, Stakeholder-Management, Process-Improvement

### Senior Operations Coordinator

[Tesla Motors Limited](https://himalayas.app/companies/tesla-motors-inc). Jan 2021 - Dec 2021

```text
Coordinated national vehicle delivery operations, working cross-functionally with Sales, Delivery, and Service teams. Streamlined operational task tracking and supported revenue recognition processes.
```

Skills: Operations-Coordination, Cross-Functional-Collaboration, Process-Improvement, Revenue-Recognition, Escalation-Management

### Delivery Experience Specialist

[Tesla Motors Limited](https://himalayas.app/companies/tesla-motors-inc). Feb 2018 - Dec 2020

```text
Managed end-to-end customer vehicle delivery journeys, ensuring vehicles, documentation, and CRM records were prepared accurately. Delivered product handovers and collaborated with operations and logistics teams.
```

Skills: Customer-Delivery, CRM, Documentation, Customer-Education, Collaboration

### Product Genius

Sytner BMW. Jan 2016 - Jan 2018

```text
Provided product expertise and support to customers in a dealership environment.
```

### Enquiry Manager

Sytner MINI. Jan 2015 - Jan 2016

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Managed customer enquiries and supported sales operations at a MINI dealership.
```

### Wedding Administration Expert

TUI. Jan 2014 - Jan 2015

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Handled wedding administration tasks, ensuring accurate documentation and customer satisfaction.
```

### Sales Assistant

New Look. Jan 2010 - Jan 2014

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Provided customer service and sales support in a retail environment.
```

### Hospitality Assistant

Ricoh Arena. Jan 2010 - Jan 2010

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Provided hospitality services at a large events venue.
```

## Education

### Prince2

Prince2 Project Management Practitioner Version 7, Project Management

```text
Training and examination undertaken for Prince2 Project Management Practitioner Version 7 in 2026.
```

### Tesla

Manager Fundamentals, Management

```text
Completed Manager Fundamentals training at Tesla in 2023.
```

## Tech stack

- Tableau
- Salesforce
- Jira
- Confluence

To contact Simone, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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